Mail Clerk

Exela Technologies - Washington, DC (30+ days ago)2.3


Exela Technologies is looking to fill a Mail Clerk position in Washington, DC. The shift for this position will be 8:00 AM-4:00 PM, working Monday – Friday. The position is located in Washington, DC.

*

In addition to being organized and able to multitask, this role requires a go-getter with a positive work ethic who is excited to work with the leading provider of innovative, cloud-based solutions in the document outsourcing industry.

Some perks of the job:

Employees working 30 or more hours per week may qualify for:

  • Paid holidays, vacation and sick time
  • 401k
  • Benefits Health & Welfare Package including – Medical, Dental, Vision

So what will you actually be doing?

With a strong attention to detail, this role will facilitate a variety of mailroom tasks to ensure high levels of customer service in a fast paced environment.

A Mail Clerk´s daily tasks will involve:

  • Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.)
  • Lift heavy boxes, files or paper when needed, which may be up to 55lbs.
  • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
  • Demonstrate flexibility in satisfying customer demands in a high volume, production environment
  • Consistently adhere to all business and safety procedure guidelines
  • Take direction from supervisor or site manager
  • Maintain all logs and reporting documentation; attention to detail
  • Participate in cross-training (Filing, outgoing shipments, etc.)
  • Operating mailing, copy or scanning equipment
  • Shipping & Receiving
  • Handle time-sensitive material (i.e. confidential, urgent packages)
  • Create and ship files
  • Provide backfill when needed
  • Sort and deliver mail, small packages
  • Perform other tasks as assigned

OK, I'm interested... But is it really the job for me?

You need great people skills, patience and the ability to multi-task to be good at this job.

The following is required:

  • Minimum of 6 months customer service related experience
  • Excellent communication skills both verbal and written
  • Willingness and availability to work additional hours if assigned
  • Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint preferred)
  • High school diploma or equivalent (GED) required

Job Type: Full-time

Experience:

  • Customer Service: 1 year (Preferred)

Education:

  • High school (Preferred)