If you are passionate about all things health and wellness, have experience working in a spa, understand the value of compassionate service, then we want to meet you!
We are a neighborhood wellness center in East Atlanta seeking an experienced Wellness Administrator and Coordinator (24 hours/week) who wants to grow with us. You have great organizational skills, a strong customer focus, and are able to learn on the go. And most importantly, you’re excited to contribute to building a collaborative culture and take on a rewarding new adventure. We’re looking for a Coordinator with a Marketing background who is a highly motivated, creative individual with experience and a passion for connecting with current and future customers. That passion comes through as she/he engages with customers on a daily basis, with the ultimate goal of:
Roles and Responsibilities:
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Execute daily operations.
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Engage with clients to help check them in & out.
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Walk clients through our services & provide any necessary guidance.
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Promote & ensure the sale of products.
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Ensure the setup for basic, machine-based services.
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Geeting of all guests.
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Assisting guests with questions regarding spa services and products,
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Cleaning of the spa and relaxation area as needed, wash clean laundry
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Must have weekend availability.
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Undertake daily administrative tasks
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Support marketing executives in organizing various projects
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Conduct market research and analyze consumer rating reports/ questionnaires
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Employ marketing analytics techniques to gather important data (social media, web analytics, rankings, etc.)
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Assist in the organizing of promotional events and traditional or digital campaigns and attend them to facilitate their success
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Compose and post online content on the company’s website and social media accounts
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Write marketing literature (brochures, press releases, blogs, etc) to augment the company’s presence in the market
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Communicate directly with clients and encourage trusting relationships
Position Requirements:
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Must be detail-oriented and have the ability to multitask.
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Ability to be efficient and productive in a luxurious, fast-paced environment.
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Must have the enthusiasm and possess excellent customer service skills.
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Must possess basic math skills.
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Enjoy working with people and possess a friendly and outgoing personality.
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Excellent communication, listening, and computer skills.
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Must be a team player.
Proven experience as a marketing assistant:
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Minimum of 1 year of experience as a Wellness Coordinator with proven sales and marketing OR minimum of 1 year of employment within a Hotel environment or Spa.
Qualifications:
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Experience working in a spa, yoga, or wellness studio is required.
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Personal passion for wellness and/or the natural healing movement is required.
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Wellness background is preferred.
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Sales skills.
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Superior customer service skills.
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Highly organized.
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Strong ability to communicate clearly.
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Available to work flexible hours including weekends.
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Proven experience as a marketing assistant
Pay Rate:
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Base pay starts at $16 per hour
We are seeking a candidate who wants to evolve with us, learn the ins and outs of our business, and most importantly, is looking to become an integral part of our work family.
