Receptionist/Administrative Assistant

Parker Hannifin Corporation - Otsego, MI (30+ days ago)3.9


Org Marketing Statement

With annual sales of $12 billion in fiscal year 2017, Parker Hannifin is the world's leading diversified manufacturer of motion and control technologies and systems, providing precision-engineered solutions for a wide variety of mobile, industrial and aerospace markets. The company has operations in 50 countries around the world. Parker has increased its annual dividends paid to shareholders for 61 consecutive fiscal years, among the top five longest-running dividend-increase records in the S&P 500 index.
Essential Functions

Provide exceptional customer service to internal and external customers while managing all front desk and switchboard responsibilities in a professional environment. Provide administrative support to the customer service department while managing projects directly affecting department initiatives and metrics.
Responsibilities

  • Answer and direct all incoming switchboard calls to internal and external customers • Follow policies and procedures while processing all incoming and outgoing guests • Manage all incoming and outgoing mail including distribution of intercompany mail for the division • Manage multiple projects to support Customer Service Department initiatives including audits and acknowledgments to customers • Create, analyze, and maintain daily reports to support metrics • Assist in coordinating department calendars, meetings and events • Provide support with document management and file retention
Qualifications

  • Excellent analytical, communication, interpersonal, and organizational skills • 3-5 years related experience in customer service and administrative support • Associates degree preferred • Results driven with ability to problem solve independently, improve quality, eliminate waste, and meet customer service goals • Excellent attention to detail and accuracy in a fast pace, multi-project environment • Strong computer skills including MS Word, Excel, PowerPoint, and Lotus notes
Equal Employment Opportunity

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. U.S. Citizenship/Permanent Resident is required for most positions. (“Minority/Female/Disability/Veteran/VEVRAA Federal Contractor”) If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to http://www.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf and http://www1.eeoc.gov/employers/upload/eeoc_gina_supplement.pdf