Tech Business Analyst

Bank of America - Charlotte, NC

Full-time
Job Description:
Applies technical knowledge in determining end to end design requirements for large projects involving line of business, software/hardware developers and vendors. Work closely with business partners to define strategies for technical solutions, determine requirements, and develop functional designs based on the analysis of line of business needs, objectives and existing systems infrastructure. Drives and participates in design, development and implementation of large and complex enterprise wide applications, often using new technologies. Work closely with developers and testers to ensure requirements and functional designs are translated accurately into working technical designs and that test plans and scripts serve customer needs. May manage projects including responsibility for a project and project budget. Works under minimal supervision on enterprise wide projects requiring creative solutions. IT degree preferred or substantially equivalent experience. Typically requires a minimum of 5-7 years of applicable experience. This job code is only to be used for Employees supporting Global Markets.

Responsibilities:
Partner with LOB / Operations SMEs to document current state processes and evaluate opportunities for automation.
Create straw man views of target state high level designs
Partner with LOB SMEs and RPA developers to design automation solutions
Support application development by working with technology and operations SMEs to document and resolve issues encountered during the development process.
Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
Leading ongoing reviews of business processes and identifying automation opportunities.
Detail requirements from interactions with subject matter experts and existing process documentation.
Documenting and communicating the results of your efforts.
Gathering critical information from meetings with various stakeholders and producing useful reports.
Ensuring solutions meet business needs and requirements.
Serving as a liaison between technology and operations users.
Monitoring deliverables and ensuring timely completion of projects.

Requirements:
The ability to influence stakeholders and work closely with them to determine acceptable solutions.
Foundational technical skills.
Excellent documentation skills.
Fundamental analytical and conceptual thinking skills.
Experience creating detailed reports and giving presentations.
Competency in Microsoft applications including Word, Excel, and Outlook.
Excellent planning, organizational, and time management skills.

Shift:
1st shift (United States of America)

Hours Per Week:
40