JPR Group is seeking candidates with strong customer service skills for multiple positions at our large customer in St. Petersburg, FL.
They are temp to perm positions with a lot of opportunity for career growth.
Hourly pay is $16.00
**These positions must be filled quickly so candidates will be required to interview next week**
- 2-3 years of inbound/outbound customer service in call center environment
- Working with multiple computer screens & systems
- MS Excel & Outlook
- Strong data entry
JOB DUTIES INCLUDE:
- Handle inbound/outbound calls and provide customer service and support to both internal and external clients.
- Responsible for the timely and accurate set-up ongoing maintenance and support of client accounts for both H&B and COBRA.
- Utilizing multiple computer software applications in conjunction with carrier and bureau web-sites internal systems.
- Providing necessary documentation to state and federal insurance agencies as well as insurance partners.
- Performing data input maintaining strong prioritization and organizational skills and professional communications.
- Maintaining documents and records to ensure compliance with all applicable state and federal insurance regulations.
- Responsible for the accuracy and integrity of clients' financial and insurance transactions
Job Types: Full-time, Contract
Salary: $16.00 /hour
- Call Center: 2 years (Preferred)
- High school or equivalent (Preferred)
- St. Petersburg, FL (Required)