User Researcher

Onward Search - San Francisco, CA3.7

Contract
Our client is an award winning design studio, is seeking a User Researcher with 2+ years of experience in qualitative open-ended interviews that will be used for Persona building.

This person will be reporting into the studios Creative Director. This role will require a small amount of travel to conduct some interviews. Approximately 6 weeks in length.

This person will be responsible to Create a deep understanding and empathy for our customers by researching the entire customer journey, with methods such as exploratory qualitative interviews, quantitative surveys, evaluative usability testing (remote and in-person, moderated, and unmoderated)

Experience

Experienced in qualitative open-ended interviews that will be used for Persona building
UX-focused agency or in-house professional experience
Experience with the pillars of UX research (Research Design & Planning, Recruiting, Interviewing, Usability Assessment, Synthesis & Presentation)

Does this sound like you? Apply today!