This position is located at Mercy Tower.
Responsible for greeting and checking patients out after their clinic appointments, scheduling return appointments, collecting co-pays, deductibles, and co-insurance, and completion of authorization process and insurance benefits verification.
Responsible for greeting and checking-in patients arriving for clinic appointments. This position will ensure proper paperwork is completed, and route patient chart to appropriate location. Serves as a liaison between patient and medical support staff.
Education: High school diploma or equivalent required.
Experience: Prefer one (1) year work experience, preferably in a medical front office setting; Knowledge of medical terminology desirable; Microsoft Word and computer experience
Working Knowledge: Knowledge of medical front office procedures; Knowledge of Cerner computer scheduling system; Ability to utilize Windows-based software programs; Skill in greeting patients and answering a busy multi-line telephone in a pleasant and helpful manner; Skill in operating a computer, photocopy machine, and telephone system