Director of Quality Compliance and Risk

Creekside Behavioral Health - Kingsport, TN (30+ days ago)2.5


Opening October 2018

Join US and be a part of our dynamic TEAM of healthcare professionals!

Creekside Behavioral Center is a 72-bed psychiatric treatment hospital specializing in adolescents, adults and aging adults opening October 2018. Located in Kingsport, TN, this state-of-the-art facility underscores our commitment to individuals and families seeking support and treatment with debilitating psychiatric concerns.

As a key member of the CBH Leadership Team, the Compliance & Risk Managment Director is responsible for ensuring a successful opening with specific emphasis on establishing an effective admissions process.

Typical Duties of the Director of Compliance and Risk Management May Include:

  • Provides facility strategic planning, leadership, and management of the Compliance & Risk department operations assuring best practices and compliance with federal, state, county, and local laws and regulations.
  • Ensures survey readiness by both state and national regulatory agencies.
  • Actively participates in various committee structures employing goal setting, facilitation of quality assurance/performance improvement and meeting JCAHO, CMS, third party payers, MCOs, and state and federal regulatory standards and requirements.
  • Actively participates in SBH organization development efforts, including Senior Leadership Meetings and other relevant staff development activities.
  • Ensures the facility meets regulatory compliance in both licensure and accrediting body standards (i.e.The Joint Commission, TN Metal Health, CMS)
  • Directs and monitors the quality assessment and performance improvement processes within the hospital
  • Maintain the risk management program.
  • Directs and controls health information services by formulating policies and procedures to ensure the safe and confidential custody and prompt availability of all patient records
  • Collects and analyzes medical staff quality assurance data and make recommendations for problem resolution.


Education & Experience: Bachelor’s degree (Master’s preferred) in Healthcare Administration or closely related field. Professional certifications highly desired.

  • Clinical unencumbered state license if applicable (preferred)
  • Experience working with The Joint Commission, Center for Medicare and Medicaid (CMS), State of Texas Hospital and Mental Health Licensing agencies
  • Experience working with Compliance and/or regulatory programs and Medical Record functions
  • Familiarity with operational, financial and quality assurance procedures and regulations within a psychiatric hospital setting.
  • CBH is committed to the success of all staff and provides a comprehensive orientation, continued education, mentorship and a work environment that promotes peer-to-peer learning and collaboration.

IMPORTANT: We will begin reviewing applications in July and contacting selected candidates for interview. Additionally, due to the large number of candidates, we will not be able to provide application status by phone. All notifications will be communicated via the email provided on your online application.

Our Company

Overview: Founded in 2006, Strategic Behavioral Health (SBH) continues to strive toward being one of the top behavioral healthcare organizations in the U.S. Our goal at each SBH treatment center is to help our patients overcome their personal challenges and create a positive environment through compassionate caregivers, family, and friends that allow patients to regain control of their life during and after treatment. Each of our unique locations specialize in an innovative and effective treatment process. We understand each patient has a unique set of challenges that almost always require a custom treatment plan. To ensure successful treatment and recovery, each patient works with a team of trained professionals that set up a personalized treatment and recovery plan that addresses each direct and indirect challenge. Through the use of an interdisciplinary team of professionals, our patients and their families can rest assure that they will receive an exceptional level of service and care. Learn More

Benefits: SBH offers a comprehensive benefit package to eligible team members including a choice of Traditional or Consumer Focused medical plans, Health Savings Accounts [HAS], Dental, Vision, Free Life Insurance plan, Supplemental Life Insurance, Short and Long-term Disability, 401K with employer matching, Wellness Incentive Program, Entertainment/Travel Savings program and more!

Growth Opportunities: As our company grows to serve additional communities throughout the country, there will be exciting opportunities for healthcare professionals just like you. To learn more about positions available in our current hospitals or future expansion sites, please visit us at our company website careers page.

Strategic Behavioral Health provides equal employment opportunities to all applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression.

Job Type: Full-time


  • compliance experience in healthcare setting preferrably MH: 3 years (Preferred)