Field Service Representative – San Francisco, CA
As a leader in a billion dollar thriving industry, we offer a vast array of audio visual and technology solutions in locations across the country. We serve a wide range of industries and customers from small to large, including Fortune 500 companies, financial institutions, accounting, legal, and consulting firms, hotels, high tech companies, associations and government agencies.
SmartSource will afford you an exciting career opportunity. We offer a fast-paced and dynamic work environment. Most importantly, you will be provided the support and environment to excel and succeed with a leading industry company. If you are enthusiastic, highly motivated and looking for a great opportunity, we encourage you to apply today.
As a Field Service Technician with SmartSource, your primary responsibility will be providing “top-notch” customer service with a strong focus on tradeshow and corporate meeting environments. Duties include product configuration, prep and testing, transportation of equipment, on-site installation of audio visual and computer technology, networking, troubleshooting and technical support.
In-shop configuration, preparation and testing, transport for on-site installation, customer service, and troubleshooting of our computers, software, and related peripherals in tradeshow and corporate events environments.
In-shop configuration, preparation and testing, transport for on-site set up and operation of Audio and Video equipment including: microphones, speakers, mixing consoles, video screens, projectors, video switchers, large displays and related peripherals in tradeshow and corporate events environments.
A strong IT background including computer, printer and copier configuration. Must be proficient in configuring, networking and troubleshooting computers, printers and related hardware.
The ideal candidate must be proficient at setting up and operating basic audio visual components, be able to troubleshoot and correct operational glitches.
Experience with “live events” is a plus – trade shows, corporate meetings and conferences.
Must have a “can-do" attitude, strong customer service focus, and effective communication and people interaction skills as this position interacts directly with our customers.
Requires the ability to think and work independently, meet deadlines, and have extreme attention to detail, while working as a member of a team.
Requires a valid driver’s license and the ability to drive company vehicles to area venues for client events.
Requires loading/unloading of company vehicles. Must be able to lift 50 pounds.
As our clients’ events are held seven days a week, this position is a full-time Monday through Friday schedule. Some overtime, weekends and overnight travel is required.
A desire to continually improve performance and take service to the next level is vital.
For more information about SmartSource Computer & AV Rentals and to apply online, please visit our Web site at www.smartsourcerentals.com.
SmartSource provides equal employment opportunities to all employees and applicants without regard to age, race, creed, religion, color, national origin, sex, pregnancy, disability, veteran status, marital status, sexual orientation or gender identity, or any other protected status in accordance with applicable federal, state and local laws.