Product Manager

IDEMIA - Franklin, TN2.9

Full-timeEstimated: $93,000 - $120,000 a year
IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person- one identity.

Job Description Summary:
We are seeking a dynamic Product Manager to join our team in Franklin, TN. In this role, you will work with experienced engineering teams to identify, design, build, test, and help bring biometric Livescan solution(s) and features to market.

You are passionate about creating good products.
You will identify and assess opportunities to create products and/or features that are compelling and achievable.
You will obtain a deep understanding of the customer and serve as their voice.
You will represent and evangelize Livescan product(s) across all levels of the company, creating and communicating product roadmaps and vision.
You will inspire and motivate the product team through successes and challenges.
You will create meaningful executive updates.
Additionally, you will have the opportunity to influence and inform company-wide product and solution convergence efforts, be mentored by experienced product leaders, and participate in execution of new concepts that are leading the industry.

Essential Job Functions (includes but is not limited to):
Manage Product IRAD investment, working with business unit leaders on business plans, ROI, and SWOT analysis
Create, maintain, and represent the product roadmap within the company and to customers
Define and communicate the product vision and end-of-life strategy(s) within the company
Identify, evaluate, and select the product ideas to implement, vetting them to ensure alignment with targeted business outcomes
Identify and collaborate with other Product Managers to identify and deliver technology reuse opportunities within the company and ensure intra-product dependencies are addressed
Analyze potential partnership opportunities to enhance company product offerings
Create and own execution of the product roadmap within Engineering, including activities such as product backlog management, contributing to the software delivery process, and/or to the product design
Be the Subject Matter Expert (SME) for the product, supporting bids, informing pricing strategy, and supporting maintenance and deployments
Support product marketing with sales training and marketing communications on launch plans and activities such as New Product Introduction (NPI) and Go To Market (GTM).
Represent the company with the Identity and Biometric industry as needed, making presentations on products to current or potential customers, creating white papers, etc.
Visit customers to gather product and servicefeedback and identify their problems that need solving
Manage hardware and software vendor relationships, including contract negotiation as needed
In addition to the Essential Functions, also performs similar work-related duties as assigned.

Required Skills

The ideal candidate will possess the following skills:
Aligns product features to targeted business outcomes
Adept at conveying product direction and benefits, including the why, to internal stakeholders and external customers.
Develops and maintains strong relationships with the product team.
Conducts and learns from experiments, using lessons learned to inform future decisions.
Thinks ahead and anticipates issues that may arise, proactively addressing them
Possesses a high-level understanding of technology and quickly becomes knowledgeable on new technology.
Manages time well and focuses on the most important activities.
Makes evidence-based decisions but also follows instinct and understands how to convey direction changes to executive management and others within the company.
Natural problem solver willing to continuously experiment to learn, adjust course, and improve technology.
Engages with customers to gain insights and gather feedback through activities such as direct customer observation, interviews, research, customer journey mapping, persona creation, and use case analysis.
Possesses a passion for researching, applying, and refining technology to solve business problems.
Brings a quality focus as demonstrated through thorough requirements gathering, backlog grooming & prioritization, testing, documentation, and customer satisfaction efforts.

Required Experience
Bachelor’s Degree required. Master’s degree in Engineering or Biometrics a plus.
3+ years Product Management experience
Experience working in Agile methodologies
2+ years in the biometrics field preferred
Experience in managing vendor relationships and agreements preferred
Successfully pass IDEMIA and Department of Homeland Security background checks
U.S. Citizenship (no dual citizenship) required

Travel Requirement, Working Conditions and Physical Demands:
Occasional overnight travel as required; should not exceed 25% of the time
General office environment. The work area is adequately lighted, heated, and ventilated.
Office environment where the employee may sit comfortably to do the work. Some walking, standing, bending, reaching, and carrying of light items such as papers, books, small parts; driving an automobile, etc. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment.

Must be United States citizen (dual citizenship is not allowed)
IDEMIA is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex,
sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.