Office Support Specialist II

City of Minneapolis - Minneapolis, MN (30+ days ago)4.0


Transcribe and type letters, memos, reports, minutes, schedules, specifications, policy statements, ordinances, contracts, requisitions, etc.
Evaluate and monitor the operational activities of an assigned program including interpretation and application of policies and procedures.
Provide information to the public on policies, programs and procedures in accordance with guidelines.
Maintain calendars and coordinate, arrange and schedule meetings, including preparing the agenda, taking and preparing meeting minutes for distribution, making travel arrangements and reservations, etc.
Develop, maintain and revise files, including database and/or hardcopy files.
Perform detailed research, collect and compile data for administrative and annual reports, agreements, contracts, other documents and a variety of informational materials.
Interpret rules, regulations and policies to answer inquiries and resolve problems.
Oversee or participate in a variety of administrative tasks, i.e., budget preparation, monitor expenditures, order supplies, process requisitions, process payroll, accounts payable, take payments, etc.
Recommend, coordinate and implement procedures to facilitate work processes.
Function as a liaison between professional staff and the general public or other agencies.
Maintain and supervise the maintenance of a variety of records and files.
May function as a lead worker over clerical support staff.
Participate by providing support in Public Health Emergency Preparedness planning, training and response as needed when assigned to the Health and Family Support Department.

Required Qualifications:
Education: High School Diploma or equivalent.

Work Experience: Two years of experience as an Office Support Specialist I or equivalent.

Equivalency: An equivalent combination of related education and experience may be considered.

Selection Process: The examination/selection process for this position may consist of a rating of training and experience and/or an oral examination (100%). Since the examination process may consist of a rating of training & experience, it is to your advantage to be as complete and thorough on your application form, supplemental application (if applicable) and support documentation as is possible. Minimum passing score is 70.00. Human Resources reserves the right to limit the number of people invited to test.

Background Check: The City has determined that a criminal background check, and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

Drug & Alcohol Screening: All job applicants must pass a pre-employment drug and alcohol test once a conditional job offer of employment has been made. Applicants will be required to sign a notification and consent form prior to undergoing drug and alcohol testing. Applicants who do not consent to undergo drug and alcohol testing will not be required to do so and the City will withdraw the conditional job offer, resulting in the job applicant no longer being considered for the position.

Union Representation: This position is represented by a collective bargaining agreement between the City of Minneapolis and the American Federation of State, County and Municipal Employees (AFSCME) Local #9. For more information on the terms and conditions of this agreement, please visit: http://www.minneapolismn.gov/hr/laboragreements/

Eligible list will expire six (6) months after being established.

Knowledge, Skills and Abilities:
Knowledge of modern office procedures, methods and equipment.
Knowledge of computer entry and retrieval procedures, spreadsheets, databases, word processing and software used in the assigned area.
Knowledge of organization, operations, functions, policies and procedures of the assigned department.
Ability to exercise independent initiative and judgment within established guidelines.
Ability to compile pertinent data and prepare clear, concise, accurate reports.
Ability to establish and maintain effective working relationships.
Good English, spelling, math, grammar and punctuation skills.
Good interpersonal skills.
Sufficient keyboarding skills to type 45 WPM accurately.
Ability to operate a personal computer.
Ability to attend work related meetings.