New Member Representative

Cision US - Cleveland, OH (30+ days ago)3.3

We are a leader in the professional communications software space. By investing in our brand and technologies, we are driving change in how communications pros distribute, monitor and evaluate their content. We invest in our people through training and management and empower them to drive their careers.

The most important measure of our success is yours.


Responsible for developing consultative and strategic business relationships with a set of designated accounts within an assigned market. Uncover and match account needs to PR Newswire products and services, thereby increasing PR Newswire value to the client while also contributing to PR Newswire revenue and market share objectives by phone and email.

Provide clients with an in-house Account Manager at all times and managing an account base as assigned
Meet or exceed Baseline and Expansion goals through retention of accounts and sales of additional products and services
Increase the revenue of accounts through more frequent contact via telephone and email
Negotiate LOAs (Letter of Agreement) to increase and maintain revenue stream
Collaborate with other divisions within PRN to develop integrated strategic packages
Develop marketing strategies for managing territory and expectations how you will be delivering on goals
Manage difficult negotiations with clients arising from competitive situations, client misunderstandings and PRN errors
Negotiate strategic product issues, including pricing and renewals, and follow specific guidelines on LOA and product renewals as prescribed in the renewals SOP (Standard Operating Procedure)
Utilize Salesforce platform to track outbound call results and next steps in account profiles
Manage all inbound requests from designated accounts
Work with Inside Sales Support Representatives in handling all sales support functions
Educate clients on new products and services
Understand and employ Miller Heiman tactics in accordance with monthly Activity Metrics
Meet or exceed Activity Metrics on outbound and inbound calls, meeting counts and Green Sheet development
Provide weekly report if requested by team’s manager
Develop system of tracking, reporting and filing
Adhere to call quality guidelines
Other duties as assigned by Inside Sales manager

Bachelor’s Degree required
Strong interpersonal, telephone, communication and organizational skills
Extreme accuracy and attention to detail
Excellent customer services skills
Ability to think and react quickly under pressure situations
Ability to prioritize and juggle multiple tasks
Interest in business news, public or investor relations
Willingness to work flexible hours in accordance with company needs/work flow demands
Proficient with computer programs (i.e. Windows, Excel, Word)
Minimum six months or more PR Newswire experience
Minimum 1 year successful sales/tele sales experience

Company Insights:
State-of-the-art office
Medical, dental, vision
FSA (Health & dependent care)
Life & disability insurance
Flexible PTO and work arrangements
Casual work environment
Tuition reimbursement & professional training

The Cision Story:
Cision Ltd. (NYSE: CISN) is a leading global provider of software and services to public relations and marketing communications professionals. Cision's software allows users to identify key influencers, craft and distribute strategic content, and measure meaningful impact. Cision has over 3,000 employees with offices in 15 countries throughout the Americas, EMEA, and APAC. For more information about its award-winning products and services, including the Cision Communications Cloud®, visit and follow Cision on Twitter @Cision. \

EEO/AA employer M/F/D/V, 41 CFR 60–1.4