Job ID: 56103
The Patient Education and Engagement Program Coordinator is primarily responsible for the development, implementation, evaluation and oversight of evidence-based health literacy, patient education, and patient engagement initiatives for populations within Children's Health System of Texas. Serves as a liaison to related vested stakeholders and pursues external funding opportunities.
Requires experience in own professional discipline to appropriately apply own knowledge; broadens own professional expertise and acquires higher level skills
Understands key business drivers; uses this understanding to accomplish own work
No supervisory responsibilities but may provide informal guidance to new team members
Solves problems in straightforward situations; analyzes possible solutions using professional/technical experience, judgment and precedents
Impacts quality of own work and the work of others on the team; works within guidelines and policies
Receives a moderate level of guidance and direction
Explains complex information to others in straightforward situations
Job Specific Responsibilities
Completes intake of new patient education requests, tracks progress and status of patient education materials, and maintains health education library.
Design, implement and evaluate evidence-based health literacy programs to ensure program effectiveness including integration into technology based modalities (such as webinars, video visits) to provide quality and cost-effective health education services.
Conduct research, data analysis, and producing reports to ensure initiatives are targeted.
Develop and present health literacy programs such as training workshops, conferences, and school and/or community presentations.
Develop and promote and/or market health literate educational materials and information that is literate, accurate, culturally appropriate, and educationally sound.
Support process improvement initiatives, research, and projects that enhance the development of patient education and engagement.
Mentor interns pursuing Master's and Bachelor's degrees and help manage execution of programming.
Advocate at the local, state, and national level to improve health literacy legislation in an attempt to raise the quality of life for Texas children and their caregivers.
Consults, monitors, and evaluates the outcome of health literacy, patient education, and patient engagement programs
Has technical skills to advance the distribution of patient education materials
Works with cross functional teams to develop and implement solutions that have a broad impact on the organization's operations and processes
At least 2 years of job related experience, preferred.
Four-year Bachelor’s degree or equivalent experience, required.
Graduate or professional work or advanced degree; or equivalent experience, preferred.
Light - Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly and may require walking or standing to a significant degree.
Job Family Professional & Management
Expertise Non-Clinical - General
Job Type Full Time
Location Dallas, Texas