Provide administrative support and services for the Operations department by performing the following duties.
No Relocation Assistance Provided
Essential Duties and Responsibilities (Other duties may be assigned.)
Answering and directing telephone calls for warehouse and transportation departments from customers, sales representatives and drivers with delivery problems.
Maintains warehouse and transportation department files including DOT files, random drug test files, accident reports and related files and all other miscellaneous files.
Types all correspondence for warehouse and transportation management personnel.
Monitors and distributes all in-bound and out-bound mail for warehouse and delivery personnel.
Maintains timecards for all temporary warehouse personnel and driver helpers. Calculates driver pay for payroll department.
Compiles routine and non-routine reports.
Assists in the distribution of company mail.
Assists in the Accounts Receivable department with those duties and responsibilities.
Coordinates the receipt and maintenance of TABC licenses for the company.
Competencies: To perform the job successfully, an individual should demonstrate the competencies of the RNDC Individual Contributor - Operations Leadership Competency Model:
Support Continuous Improvement: Behaviors which result in the improvement of existing processes leading to greater efficiency. It also includes the implementation of change.
Solve Problems Through Collaboration: Behaviors which involve using metrics and information, and gathering input, to make decisions. This includes effective judgment and critical thinking.
Execute Results - Operations: Behaviors which involve accomplishing goals, ensuring accuracy, timely completion of tasks, etc.
Plan and Prioritize: Behaviors which lead to efficiency in use of own time, and enable flexible response to changes in priorities. This competency includes identification of priorities and actions that have the greatest impact on outcomes and business results.
Communicate Effectively: Behaviors that involve creating clear and open lines of communication – keeping people informed, being an active and involved listener, and communicating clearly and consistently.
Demonstrate Professionalism: Behaviors that contribute to creating an environment of respect and professionalism. Demonstrates excellent communication skills; high integrity; personal responsibility and initiative; treats people with respect; encourages diversity; maintains a positive, professional demeanor; and is serious-minded about responsibilities.
Deliver Customer Satisfaction - Operations: Behaviors that involve direct interaction with external customers (trade/market) and internal RNDC customers that lead to increased customer satisfaction. Includes creating a culture of customer excellence, developing strong working relationships, being proactive and a good business partner.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience: Associates degree or equivalent from college or technical school preferred; two years or more related experience, of which one to two years previous administrative experience and/or training; or equivalent combination of education and experience.
Language Skills: Ability to read and interpret documents (such as safety rules, operating and maintenance instructions, and procedure manuals), write routine reports and correspondence, and to speak effectively before groups of customers or employees of organization. Spanish bilingual abilities preferred.
Mathematical Skills: Ability to calculate figures and amounts (such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume) and to apply concepts of basic algebra and geometry.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished (in written, oral, or diagram form) and to deal with a variety of concrete variables in situations where only limited standardization exists.
Computer Skills: To perform this job successfully, an individual should have knowledge of Internet, Microsoft Office Suite software (such as Outlook, Word, Excel, Power Point, and etc.), and order processing systems (such as AS400 / Alpha Database software, Logility, Microstrategy, and etc.) or the aptitude to learn.
Certificates, Licenses, Registrations: Not Applicable
Ability to be a Notary of the state.
10 key by touch.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear. The employee may occasionally be required to climb or balance; stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts and equipment; fumes or airborne particles; extreme cold; extreme heat; risk of electrical shock and vibration. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places and outside weather conditions. The noise level in the work environment is usually moderate to loud.
Tools & Technology: Franking or postage machines; Mainframe console or dumb terminals; Photocopiers; Scanners; Typewriters. Accounting software; Data base user interface and query software; Document management software; Spreadsheet software; Word processing software.