Dining Room Host/Greeter, South Rim

Xanterra Travel Collection - Grand Canyon, AZ3.7

Full-timeEstimated: $19,000 - $26,000 a year
Benefits
Overview
The basic function of this position is to greet the dining room guests and seat them in an expedient fashion while maintaining a proper flow in the seating sections.

Responsibilities
Greet the guests as they approach the podium and make them feel welcome to the dining room.
Seat the guest(s) as quickly as possible or if table is not immediately available accurately informing the guest(s) of how long the wait period will be.
Enter guest name and number in party on the wait list and give guest an accurate time of the wait period.
For those dining rooms that utilize a reservations system, check guests in and informs them as to the length of time before they will be seated.
Keep the seating chart current and seat guests in a proper flow in the sections so as to not over seat any sections.
Keep menus clean and presentable and discard any menus that are too worn or tattered.
Report any guest complaints and/or issues immediately to the Service Manager or Unit Manager. Respond to such in a professional, sincere manner.
Complete opening and closing side duties according to dining room standards.
Maintain seating log to ensure accurate cover count for the seating period.
Assist Bussers as needed to clear and set tables.
Other duties as assigned.
Qualifications
Ability to professionally interact with a broad cross-section of guests.
Good verbal communication skills with ability to interact with guests and staff.
Physical ability to stand for long periods of time.
Ability to keep a professional demeanor towards the guests and staff under very busy business levels.
Low-cost in-park housing provided. Discounted meals; Medical/Dental/Vision health plans available; 401K; Drug-free workplace. Employment history verified. Background checks/Drug test required. Xanterra is an Equal Opportunity and Affirmative Action Employer. Minorities/Woman/Disabled/Veterans are encouraged to apply.