Alternate Program Manager

Tsay Professional Services - Fort Stewart, GA


The position is responsible for assisting the Project Manager and Deputy Project Manager in all facilities operations and maintenance support on Fort Stewart/Hunter Army Air Field (HAAF). Ensures all contractual obligations are fulfilled, quality standards are met, and associated expectations of performance are achieved. Provides expert direction and guidance to subordinates, develops schedules, and formulates work plans. Responsible for insuring compliance with corporate and local policies and procedures, including but not limited to: safety, property accountability, employee training, and business processes. Is a point of contact for project site personnel, customers, and the corporate office.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Over sees daily operations of the facility assigned

Provide support to Project Manager and Deputy Project Manager, and provide updates and reports on work status and issues.

Work with counterpart APM, supervisors, leads and employees to provide support, information, changes and assistance as needed.

Plans and coordinates work, trains, motivates, monitors and evaluates performance of employees.

Oversees work schedules, authorizes leave requests, approves time sheets, and ensures adequate manpower per shop to meet work standards.

Provides cost estimates for IJO’s and tracks work of IJO’s and FRAGO. Addresses issues that may occur with work of sub-contractors.

Oversees warranty issues between Tsay and Department of Public Works (DPW). Schedule water outages between Tsay and DPW. Work with various members of DPW to resolve any issues of quality, schedule or types of work being performed.

Reviews and authorizes purchase requests and purchase orders.

Track service orders and resolve issues with overdue service orders.

Research and answer ICE complaints.

Perform other duties and responsibilities as required or requested.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A valid Georgia Driver’s License and ability to maintain military gate pass access are required.


Minimum of three (3) years operations experience in Human Resources, Financial Resources, Facility Repair & Maintenance, Contract Management, and Report Presentations. Minimum of one (1) year as the DPM on Operation and Maintenance (O&M) contract greater than $10 million per year. Minimum education: Bachelor’s degree in Business Administration (BBA) or Engineering

Successful candidate must have, or be capable of obtaining, a Department of Defense (DOD) Secret Clearance. Must be able to obtain security clearance for use of government computer.


Strong and decisive leadership skills

Effective written and oral communication skills

Highly organized and proven follow-through traits

Customer driven and highly responsive to customer requests philosophy

Ability to prioritize critical tasks and multi-task

Experienced in Government Contracting from a Contractor’s perspective


Be a highly effective communicator to all levels within the company and with customers, including the ability to respond to inquiries or complaints from customers, senior management and staff members. Must have the ability to effectively present information and respond to questions from senior management, groups of managers, customers, state and federal agencies, and the general public.


Ability to calculate figures and amounts.


Must be able to read, analyze, and interpret contracts, technical procedures, or governmental regulations. Must possess the ability to define problems, collect data, establish facts, and draw valid conclusions. Must be able to interpret an extensive variety of instructions and deal with several abstract and concrete variables. Must have strong strategic and analytical skills and sound business judgement.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee is occasionally required to climb or balance, stoop, kneel, crouch, or crawl. The employee may occasionally be required to lift more than 25 pounds. The employee must have close vision, distance vision, color vision, peripheral vision and the ability to adjust focus.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will work in an office environment with regular visits to shops and work-sites where conditions will vary from site to site. Some travel to project locations may be required as well as some evening, weekend and holiday hours.