White House Utility District is in search of a qualified meter technician. This role is critical in our efforts to provide excellent service to our customers – he or she will be responsible for collecting accurate consumption data that is used for customer billing, as well as investigating and resolving water usage inquiries.
Daily responsibilities of the meter technician include, but are not limited to:
Utilizing GIS-based platforms to complete daily work;
Driving assigned routes to collect water usage data for customer accounts;
Investigating and resolving abnormalities with meters and associated assets;
Providing prompt, comprehensive, and easy-to-understand responses to customer inquiries related to water usage and/or meter equipment;
Replacing meters when needed; and
Uploading accurate data for district’s asset management program.
The meter technician reports to the meter technician supervisor. To be considered, candidates must demonstrate a high level of initiative in a fast-paced, deadline-driven environment. He or she must pay explicit attention to detail and have excellent problem-solving, decision-making, communication and collaboration skills. The ideal candidate must also be able to maintain perspective and focus under stress while performing physically-demanding work. The meter technician completes work both independently and in conjunction with other district personnel.
An associate degree (or higher) or previous utility work experience is preferred for this position. Before hire, the individual must pass an extensive background check.
White House Utility District (WHUD) is Tennessee’s largest geographic water and wastewater utility, providing high-quality, safe and reliable service to more than 100,000 people across Robertson, Sumner and northern parts of Davidson counties. Driven by curiosity, innovation and progress, WHUD aims to develop people and processes that enable excellent customer service and are highly sought after in the utility industry, starting with our vision to center operations around geographic information systems (GIS). To achieve this vision, WHUD developed a close partnership with Esri, the world leader in GIS solutions, and continues to invest in training, tools and resources that empower WHUD employees to make informed decisions and aid in their professional growth and development. Learn more about the unique partnership here: https://youtu.be/qlADccGzqnA. Or visit www.whud.org to learn more about the district.
White House Utility District is an Equal Opportunity Employer and is a Tennessee Drug Free Workplace participant.