Clinical Coordinator

Oriana House, Inc. - Cleveland, OH3.0


POSITION TITLE: Clinical Coordinator

STATUS: Full Time, Salaried

LOCATION: Cleveland, Ohio

RESPONSIBILITIES: Responsible for supervising and coordinating activities of assigned employees. Assists Clinical Administrator with Agency-wide treatment issues. May assume the Clinical Administrator’s/Program Manager's duties in his/her absence.

Essential functions of this job include, but are not limited to:

  • Effectively orients,* trains,* and monitors supervised employees in job duties. Assists in developing training plan for new employees. Assists with keeping the training manual current.
  • Ensures supervised employees meet minimum training requirements, monitors training attendance.
  • Conducts effective and timely performance evaluations and processes paperwork appropriately for supervised employees.
  • Effectively addresses disciplinary issues with supervised employees; accurately and thoroughly documents and processes disciplinary actions in a timely manner and in accordance with policies and procedures.
  • Processes payroll and handles time card issues for supervised employees. Efficiently monitors overtime requests while ensuring staff coverage which may require the Clinical Coordinator to cover staff absences.
  • Assists Clinical Administrator/Program Manager with audit preparation. Stays apprised of audit, licensing, staff credentials, and contract requirements.
  • Determines an applicant’s appropriateness for services using the DSM-IV/V/ICD-10 criteria for substance abuse and/or dependence under the supervision of Clinical Director, or Clinical Administrator/Program Manager.
  • Keeps Clinical Administrator/Program Manager informed of programming, staff issues, and other issues as necessary and/or directed.
  • Conducts staff meetings and training sessions for treatment staff on substance abuse competencies. Coordinates with Staff Development department for training, brochures, etc.
  • Disseminates information to treatment staff regularly and in an effective manner.
  • Provides supervisory direction regarding caseloads and related clinical duties, group observations, coordinates activities of staff in providing services to clients and assist staff in monitoring group lists and assigned duties.
  • Assists treatment counselors through Individual Case Reviews (ICRs), analyzing case problems, providing treatment recommendations, and identifying community resources. Reviews clinical files and monitors treatment planning.
  • Conducts quality assurance and compiles Continued Quality Improvement data through the implementation and use of unsuccessful chart reviews, teach backs, group observations, clinical reviews of files, developing action plans and monitoring productivity among other methods.
  • Oversees adherence to programming schedules while maintaining strict adherence to delivery of only approved curriculums by staff.
  • Monitors documentation for form, content, and legibility, timeliness, and file security.


  • ANTHEM PPO plus prescription card
  • LONG-TERM DISABILITY INSURANCE (60% of lost income on 91st day of disability).
  • VACATION HOURS - 80 hours (10 days) per year to a maximum of 600 hours.
  • PERSONAL-SICK HOURS - 80 hours (10 days) per year to a maximum of 400 hours.
  • HOSPITAL HOURS - 96 hours (12 days) per year to a maximum of 288 hours.
  • HOLIDAYS - eight paid holidays
  • TUITION REIMBURSEMENT PROGRAM (must be employed for one year).
  • DENTAL PLAN (Employee paid)
  • WELLNESS PROGRAM – including FitThumb Wellness App

QUALIFICATIONS: Master's Degree preferred with an independent license (LICDC, LISW, PCC); bachelor’s degree required with a license that allows the coordinator to diagnose substance abuse disorders. Two (2) years’ experience in substance abuse treatment required. Maintains required licensure in good standing. Familiarity with confidentiality regulations governing the disclosure of client information and the storage of client records and with the Counselor’s Code of Ethics required. Must have a favorable attitude regarding the disease concept of addiction. Must have the ability to effectively work with Agency employees, outside contacts, and a diverse client population.

SALARY RANGE: $57,886.40 – $73,424.00 (based upon licensure & experience)

Oriana House Inc., is an Equal Employment Opportunity Employer (including veterans, disabled, and other protected categories) and a Drug-free Workplace

Job Type: Full-time

Salary: $57,886.40 to $73,424.00 /year


  • substance abuse treatment: 2 years (Required)


  • Bachelor's (Required)


  • LICDC, LISW, PCC (Preferred)