Customer Service Representative Bilingual

Check Center - Windsor, CA (30+ days ago)3.4


Job Description

If you’re looking for a supportive environment that values teamwork, fresh insights and seeks innovative thinking, come join the fun at Check Center!

Check Center is a 30-year-old retail financial service company on a mission to revolutionize financial services for the communities we serve. We are different because we say “Yes” to our customers when other companies would most often say “No”.

In addition, Check Center has earned national recognition for 10 consecutive years for excellence in community service as a winner of the FiSCA Activa Award. The company invests about 1% of revenue to community services annually, focusing on helping kids, such as supporting MDA and an annual Child Safety Day.

Check Center invites personally responsible and motivated individuals who enjoy working with people the unique opportunity to build a career with us.

RESPONSIBILITIES

We are searching for skilled and dedicated individuals who can provide excellent customer service:

*Serve customer needs in a timely, friendly and professional manner both in person and over the phone.

*Process customer transactions accurately and efficiently.

*Effectively cross sell products and services.

*Follow and maintain company, customer and personal security procedures.

*Recognize fraudulent activity and prevent possible losses to the company.

SKILLS / QUALIFICATIONS:

*Strong communications, motivation and interpersonal skills.

*Good arithmetic skills and PC proficiency

*Requires strong attention to detail, fast and accurate data-entry, and ability to work in a moderate to fast-paced environment

*High school or equivalent training and experience.

*Bilingual required.

*Strong customer service skills a necessity.

BENEFITS:

Our benefits package will enrich and enhance the quality of life for you and your family:

* Entry level positions start at $13.50 per hour, plus incentives.

*Competitive wages

*Sales incentives

*Annual reviews

*Monthly, quarterly and annual performance bonuses after one year of service

*One week vacation accrual during your first full calendar year

*A competitive health insurance package offered to full time employees

*401K retirement plan will be offered after one year of service

Job Type: Part-time

Salary: $13.50 /hour

Education:

  • High school (Required)

Work authorization:

  • United States (Required)

Shifts:

  • Morning (Required)
  • Mid-Day (Required)
  • Evening (Required)