Overview:
Position Summary
The role of Patient Transporter Supervisor is to oversee and assist the Patient Transport team members. The Patient Transport team transports patients and specimens throughout Mass Eye and Ear, maintains transport equipment such as wheelchairs and stretchers, and ensuring they are in workable condition, and is responsible for non-emergent patient transportation to between Mass Eye and Ear and Mass General Hospital.
Responsibilities:
Responsibilities:
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Supervises the Patient Transport Team, ensuring coverage, ask assignment and follow-up
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Make service, care, and satisfaction the priority in every interaction by providing exceptional patient experiences.
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Practice and ensure safety as a top priority at all times for all patients, hospital teams and peer coworkers.
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Maintains the cleanliness and working order of transport equipment
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Delivers specimens to the laboratories as necessary
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Engage with the patient to ensure that departure from the room is smooth and comfortable.
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Communicate consistently and appropriately with patient and valet staff to ensure the patient has a smooth transition to the vehicle.
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Report all incidents in accordance with institutional and company policies
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Adhere to the policies, procedures and appropriate workflows (based technology used and personal communication), as agreed upon between the institution and the company
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Responsible for acknowledging and reporting an emergency situation, moving and lifting patients, being familiar with the safe handling of oxygen tanks, recognizing other equipment and understanding special needs of pediatric and other vulnerable patients.
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Perform any other duties specifically assigned by a supervisor or manager
Qualifications:
Qualifications:
Years of Experience: Entry Level
Language Skills: Proficient in English both verbally and written
Education Requirements: High School Diploma/GED required
Vaccinations: Records or Agree to Receive, types of which as required by institution
Requirements:
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Previous healthcare or supervisory experience preferred
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Able to provide outstanding and caring service to patients
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Able to walk short and long distances, and while pushing a wheelchair
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Able to lift, push and pull 300 pounds or more
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Able to see, read and understand small print
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Ability to use forms of mobile technology as trained
Benefits:
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Paid weekly
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Medical, Dental, Vision
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Team Member Assistance Programs & Resources
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401K with a match
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Discount programs
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Short-term disability
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Accident insurance
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Life insurance
Aloha Solutions is a family-owned, fun, and rapidly growing company headquartered in the Greater Boston Area. Aloha’s parent company, VPNE, has been collaborating with the world’s finest hospitals to solve their people and logistics challenges since 1993. We promote growth from within and instill our company's family values in an ever-expanding business. Our teammates are energetic, friendly, and proactive in helping Aloha/VPNE build its brand – all while working at the world’s most prestigious healthcare institutions.
Are you a dedicated professional who thrives in a fun, fast-paced, team-oriented environment? Are you interested in joining a community of teammates who are spirited, driven, and diverse?
If so, you belong at Aloha. We are a recognized leader in healthcare, looking for people like you to help deliver world-class care and help our clients’ hospitals perform at the highest levels.
Apply today to jump-start your future!
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