Lead Coordinator- Chicago Ave
4734 W. Chicago Ave.
Chicago, IL, 60651
Full-time
MISSION/VISION
Healthcare Alternative Systems (H.A.S.) provides a continuum of multicultural and bilingual (English/Spanish) behavioral care and social services that empower individuals, families, and communities. H.A.S. seeks to implement sustainable programs that benefit society by improving the well-being and recovery efforts of those individuals, families, and communities impacted by behavioral health problems. With eleven locations across the Chicagoland area, H.A.S. provides services and resources to individuals at every stage in their behavioral/recovery journey so that they can be successful and become contributing members of their communities.
Benefits:
- Competitive hourly salary
- Health insurance (PPO, HMO)
- Paid time off
- Dental insurance
- Vision insurance
- Flexible spending account (FSA) / Health savings account (HSA)
- Life insurance
- CEU eligible on-site trainings
- Supervision
- $200 Professional Development
ESSENTIAL FUNCTIONS:
Under the supervision of the Program Director, the Lead Coordinator is responsible for supervising outreach specialist’s in a “player-coach” model to provide comprehensive support services to individuals experiencing homelessness who are living with serious mental illness and/or substance use disorder. The Lead Coordinator will support outreach specialists in areas of outreach and case management services in homeless communities around the Austin community and nearby west suburbs to effectively deliver low-barrier services with the goal of connecting people experiencing homelessness who are living with SMI and/or SUD to permanent supportive housing or other housing resources as appropriate.
RESPONSIBILITIES:
- Supervise a team of staff, providing guidance on problem solving, crisis management, time management, and client barriers to care.
- Oversee and provide outreach and case management services including intakes, assessments, basic service planning, referral and linkage management, and advocacy to and for individuals who are homeless.
- Coach team on harm reduction, motivational interviewing, trauma-informed care, and other evidence-based practices important to street outreach.
- Train staff on various housing waitlist resources, including Coordinated Entry System, SRN, CHA, site-based HUD section 8, SROs, and more
- Support participants as needed with linkages to housing, mainstream benefits, and other community resources.
- Maintain working relationships with community partner agencies offering various housing and community services to our participant base.
- Conduct regular visits to all identified outreach encampments and locations in the catchment area, including and work to continuously identify new areas and individuals who are in need of services. Take lead in mapping out weekly outreach schedules.
- Actively participate in relevant networks/coalitions serving clients affected by SUD, SMI, and homelessness, and represent HAS at community meetings and coalitions.
- Manage reporting and documentation in HMIS and CareLogic, and ensure timely staff documentation. Run regular reports to monitor data entry.
- Monitor grant scopes and collaborate with Program Director and Development to ensure timely and accurate reporting.
- Liaise with appropriate community resources on behalf of clients.
- Perform other duties as requested.
QUALIFICATIONS:
- Minimum of a high school diploma or equivalent (GED) is required. Bachelor’s degree, from a regionally accredited educational institution which has U.S. Department of Education approval, is preferred.
- Minimum 1 year of management or leadership experience.
- Minimum 4 years’ experience working in case management and/or outreach setting (personal experience participating in services may substitute for up to 1 year of work experience);
- Ability to transfer knowledge and skills in areas such as, but not limited to: engagement, developing a therapeutic alliance, harm reduction, motivational interviewing, trauma-informed services, cultural competence, conflict mediation, etc.;
- Bilingual/Bicultural (English/Spanish) preferred
- Flexible to adapt to schedules of work load to the needs and demands of the program
- Possession of a valid Illinois driver’s license and willingness to use personal vehicle in course of employment.
- Ability to travel to various agency locations throughout the Chicagoland area.
- H.A.S. requires all staff to work on site.
Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
Employees must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
It is the policy of H.A.S. not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
