Warehouse Agent

Pinnacle Logistics - Baltimore, MD

Full-time
WALK-INS WELCOME :
27356 Mathison Way, Cargo Building G, Baltimore, MD 21240

Monday-Wednesday from 9:00am-4:00pm.

OVERALL PURPOSE OF THE POSITION

The role of a Cargo & Ramp Service Agent includes all aspects of the cargo & ramp operational activities listed below and to ensure service delivery and performance to our customers is of the highest standards in the industry. …………………………………………………………………………………………………………………………………………………………

PRIMARY DUTIES AND RESPONSIBILITIES

Operations - responsible for operational performance of Pinnacle Logistics in order to maximize synergies, deliver the Pinnacle promise and fulfill the Vision, Culture and Mission.
Loading & unloading of cargo (mail, express, baggage, freight and company material) on and off trucks & aircraft. Transporting of cargo between Freighter and Passenger stands where required
Responsible for physical handling of cargo warehousing and ramp activities, including receiving, dispatching and staging airfreight, mail. Operating motorized vehicles as related to the task from GPU’s and tugs towing up to 80,000lbs. Cleaning of work areas, equipment and facilities.
Training – learning and development with cross utilizing best practices making sure that customer’s – staff’s objectives are met.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Internal relations – ensure statutory the company, client polices and SOP’s are adhered too
Ensure all statutory and companies polices are complied with, conduct and assist with any investigation or claims that are brought to the attention of the business.

Health, Safety & Security – ensure compliance with occupational health & safety and TSA legislation and company policy. Develop and maintain a positive health and safety culture focused on awareness and vigilance
…………………………………………………………………………………………………………………………………………………………

SPECIAL CONDITIONS

Prepared to undertake any additional training to compliment the operation
Flexibility working hours, occasional after hours will be required