Pearl Road Management Corp. is seeking a highly motivated Assistant Property Manager to support the day-to-day operations of our residential and commercial properties. This non-entry-level role is ideal for candidates with prior property management experience and a solid understanding of building operations. Working closely with the Property Manager, tenants, vendors, and maintenance staff, the successful candidate will play a key role in ensuring smooth and efficient property operations while maintaining the company’s high standards. Experience with AppFolio Property Management Software is a must.
Key Responsibilities:
- Property Operations: Assist with the overall management of the properties in the portfolio. Support the Property Manager with daily activities, ensuring seamless operations and coordination of services across all properties.
- Tenant Relations: Serve as the primary point of contact for tenants, responding to inquiries, addressing issues, and ensuring tenant satisfaction.
- Maintenance & Service Requests: Prioritize and oversee maintenance service requests, ensuring timely and quality completion in collaboration with supers, and external vendors.
- Accounts Management: Oversee accounts receivables and payables, ensuring accurate financial records and assisting with the processing of maintenance charges and repairs.
- Vendor & Contract Management: Assist with vendor selection, negotiations, and ensuring compliance with service contracts. Monitor vendor performance to meet service standards.
- Move-Ins/Move-Outs: Coordinate tenant move-ins and move-outs, including inspections, necessary documentation, and processing security deposit refunds.
- Building Inspections: Conduct regular property inspections to ensure the properties are well-maintained and meet safety codes. Report deficiencies and follow up with corrective actions.
- Lease Administration: Assist with lease renewals, rent collections, and ensure compliance with lease terms and conditions.
- Budgeting & Financials: Assist with the preparation and management of property budgets, monitor expenses, and contribute to financial reporting processes.
- Emergency Response: Provide after-hours emergency support to tenants, ensuring prompt and efficient resolution of issues.
- General Administration: Support administrative tasks, including report preparation, tenant communications, and organizing property files.
Additional Responsibilities:
- Coordinate Maintenance Programs: Oversee both interior and exterior property conditions, ensuring high standards of cleanliness, safety, and functionality.
- Tenant Satisfaction Programs: Assist with tenant satisfaction surveys and feedback programs to gauge tenant needs and ensure timely responses to requests.
- Training & Development: Participate in meetings, training, and development programs as directed by the Property Manager.
- Ad Hoc Tasks: May be asked to perform other duties as assigned to meet the specific needs of the properties.
Qualifications:
- Experience: Minimum of 1 year in property management or facilities management (preferably in residential or multifamily properties).
- AppFolio Proficiency: Must be proficient in AppFolio Property Management Software.
- Education: Bachelor’s degree in business, real estate, marketing, or a related field is preferred. Equivalent work experience will also be considered.
- Customer Service Skills: Strong ability to communicate professionally with tenants, vendors, and internal teams.
- Building Systems Knowledge: Familiarity with basic building systems (HVAC, plumbing, electrical) and general property maintenance.
- Flexibility: Ability to work evenings, weekends, and provide emergency support as needed.
- Location: Office is based in New York City, and properties are located throughout the city.
Ideal Candidate:
- Detail-Oriented: A strong focus on delivering accurate, high-quality work with attention to detail.
- Team-Oriented: Collaborative and supportive, with the ability to work well within a team environment.
- Adaptable: Comfortable in a fast-paced environment with shifting priorities and changing needs.
- Problem Solver: Proactive and able to quickly address issues as they arise.
- Dependable: Reliable and committed to delivering results, even under pressure.
Company Culture:
- Detail-Oriented: We emphasize precision and high-quality execution in everything we do.
- Innovative: Constantly exploring new ideas and solutions to improve property management processes.
- Results-Focused: We are committed to achieving measurable outcomes and maintaining high performance standards.
- People-Oriented: A supportive, inclusive environment where each team member’s contributions are valued.
- Team-Oriented: We take a collaborative, cooperative approach to achieving our goals.
If you are an experienced property management professional looking for an opportunity to thrive in a fast-paced, team-driven environment, we encourage you to apply! Join Pearl Road Management Corp. and help us maintain our commitment to excellence in property management.
Job Type: Contract
Pay: $872.03 per week
Schedule:
- Monday to Friday
- Overtime
- Weekends as needed
Work Location: In person
