Our purpose is to serve the nation with the single most trusted and capable health information network, built to increase patient safety, lower costs and ensure quality care.
The Director Clinical Research and Innovation is responsible for serving as a “clinical evangelist” and effectively articulating the value that electronic prescribing and Surescripts’ broader portfolio of offerings brings as it relates to patient safety, pharmacy quality, improved patient outcomes and our stakeholders overall. The incumbent will do so through a combination of original research; content development; engaging with pharmacy, PBM and health system customers to discuss the clinical benefits of products; and developing relationships with industry experts to influence and push our Quality agenda with key constituents .
The Director Clinical Research and Innovation plays a leading role in focusing on patient safety, research and industry influence to push our Quality agenda with key constituents . Specific accountabilities for this role are to:
Develop “thought leadership” original content to highlight Surescripts’ quality efforts and healthcare impact:
Conduct Practice Site (pharmacies, health system organizations, physician practices) visits to understand and document clinical workflow implications and value of Surescripts’ product offerings. The purpose is for collaboration on research work and development of a research agenda.
Develop a library of “thought leadership” content (including, but not limited to blogs, white papers and others) to support corporate initiatives and/or products.
Build out a research agenda and lead original research, quality improvement studies and analysis of end-to-end e-prescribing processes, net new e-prescribing functionalities and other Surescripts product services to identify best practices, inform industry and internal business decisions and further patient safety.
Serve as clinical “evangelist”:
Serve as clinical resource for customer meetings to explain clinical impact and value of Surescripts’ strategic initiatives and products.
Work with and support Surescripts internal constituents regarding efforts to collaborate with and educate state and federal government agencies and other regulatory and standards bodies.
Engaging with Patient Safety Organizations and Patient Advocates to educate physicians on the patient safety and clinical quality benefits of e-prescribing quality improvements.
Raise Surescripts’ profile with relevant industry and medical associations by:
Serving as speaker at industry events, trade shows and Surescripts meetings in “evangelist” role regarding Surescripts’ quality initiatives.
Attending relevant healthcare and medical professional conferences and building relationships with industry thought leaders for the purpose of educating them about Surescripts and relevant initiatives.
Assisting Surescripts in engaging with Professional Physician and Pharmacy associations to execute new and existing business strategies.
Provide clinical expertise to internal stakeholders
Act as clinical consultant resource to Product Innovation team with respect to new product development, product design, and value proposition development.
Serve as clinical subject matter expert (SME) on patient safety matters.
Serve as clinical SME on all potential patient safety incidences (PPSI) reported up through the Customer Support team.
Develop, implement and execute Clinical Quality and Patient Safety Programs across all Surescripts product offerings.
PharmD, MD, or NP, or equivalent advanced degree and 7 to 10 years of experience
3+ years of experience in retail pharmacy, mail pharmacy, or hospital pharmacy practice settings or a combination of pharmacy practice and relevant industry experience
Experience authoring research papers for peer review journals
Public speaking experience at conferences / symposia
Experience with specialty medications
Travel for conferences and to other Surescripts' office locations
Surescripts is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate on the basis of race, color, religion, age, national origin, ancestry, disability, medical condition, marital status, pregnancy, genetic information, gender, sexual orientation, parental status, gender identity, gender expression, veteran status, or any other status protected under federal, state, or local law.