System Server Administrator

Now IT Works - East Hampton, CT (30+ days ago)5.0

Now IT Works is currently looking for a specialized IT Professional in the role of a full-time Sysyem/Server Administrator.

This position will be based in out East Hampton offices with occasional travel within the state to personally interface with our valued clients.

Please apply if you have 5+ years of Helpdesk Experience.

What This Job Pays:
$29.00+ per hour. This is a temporary to regular position, with a 90-day evaluation for full-time employment.
401k package
Education package worth up to $5,000
Reimbursed mileage @ Standard IRS Rates
Potential for telecommuting days

Work Environment:
Timely feedback and open door communication
Committed to ongoing technical education
Professional Services Automation tracking system for all helpdesk tickets, customer inventory, workflow
Company VoIP connection
On-Demand and Instant Remote Access to Remote Networks
Always-on corporate network, complete with email, printing, IRC and other technologies to make our jobs easier
Customer documentation for the customers you will be working with
Fast-paced, but comfortable work environment
Organized, ethical, and growth-focused management

Overall responsibility
Resolve customer problems quickly, efficiently and with little to no follow-up and maintain a Customer Service Level of 98% or whatever the minimum overall NIW CSL is per quarter, whichever is greater

You Must Have:
A helpful, friendly personality to work with customers
Labtech experience
Ability to multitask and work in a fast-paced environment
Experience working with multiple Outlook configurations, including RPC/HTTP and POP
Excellent oral and written communications skills - including spelling and grammar
Linux experience a plus
Experience working with Remote Desktop Connection and other various remote access; Windows networking, including TCP/IP; MS Office products; Active Directory; DNS/DHCP and Exchange.

Salary: $60,320.00 /year

Required experience:
labtech: 1 year