Guardian Pharmacy of Daytona is part of the Guardian Pharmacy Services network and prides itself on its customer service. Each team member plays an integral part in the success of the pharmacy.
Evaluates/triages incoming fax prescriptions to ensure timely and accurate entry into pharmacy operations system. Routes incoming calls to appropriate department/individual. Receives, processes, and follows-up on refill requests.
Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy
Strategy and Planning – ability to think ahead, plan and manage time efficiently
Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level
Team Oriented – ability to work effectively and collaboratively with all team members
Triage incoming fax prescriptions to ensure timely dispensing
Ensure proper notes in computer and cycle fill coding.
Accurately enter prescriptions into operating system to eliminate errors at dispensing
Courteously respond to calls from customers, routing them as appropriate to ensure top level service
Work collaboratively with other team members to ensure smooth workflow in data entry department
Ensure all prescriptions assigned for processing are completed in regular shift
Receive, evaluate, process and follow-up as needed with doctors’ offices on all refills assigned
Notify facility and lead customer-service tech if product is out of stock and when delivery will be made
Notify customer service lead tech when any medication cannot or will not be delivered as expected
Assist with filing of completed orders, packaging of medications, profiling of orders for medical records, and filling processed prescriptions to dispense to the patient
Print MARS for next delivery and print monthly MARS as needed
Other essential functions and duties may be assigned as needed
Education: High School Diploma or G.E.D.
Florida pharmacy technician license
2+ years of related experience (advanced degree may substitute for experience)
Advanced computer skills; pharmacy operations system experience preferred/required
Ability to work independently and deliver to deadlines
Ability to solve problems with minimal direction
Great attention to detail and accuracy
Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
Quality minded; motivated to seek out errors and inquire when something appears inaccurate
Flexibile Schedule Required:
8 hour shift
Hours of operation are subject to change based on the needs of the pharmacy
Full-Time employees working 30+ hours per week are eligible to enroll in our comprehensive benefits package, which includes medical, dental, vision, short and long-term disability, life and supplemental life insurance, and PTO.
All employees are eligible to enroll in our company matched 401(k) plan.