Primary Job Tasks and Responsibilities
Respond and follow-up on facility issues and schedule service requests
Manage, support and dispatch facilities request via ticketing system
Managing reception and facilities associate roles
Mange office move projects: logistics, develop scopes and drove projects to completion
Maintain and distribute, security badges, ID cards and visitor access
Employee and contractor on-boarding and seating assignments
Health and safety, Emergency response team and administrative services (might include after hours work on occasion for office emergencies)
Vendor management; equipment maintenance agreements, office suppliers, courier accounts, kitchen services and shipping and delivery services.
Order and reconcile supplies, budget tracking
Update Office Operational and Reception Manuals with the current policies and/or processes
Space programing, planning and management
Manage improvement projects; reconfigurations, refresh and on-going facility maintenance
Special projects as assigned by manager
Facilitate and communicate electronically and verbally information as it pertains to the company, office and personnel.
Manage event logistics which include:
Menu selection and guarantees, AV, rentals, hotel room blocks, recruiting and confirming volunteers, on-site event support, data entry and other production elements including set up, tear down
3 - 5 years' experience as office manager.
Applies company policies and procedures to resolve issues
Facilities and Project management experience
People management skills
Ability to work closely and professionally with Management including all levels throughout the organization, and external suppliers.
Vendor Management and Contract negotiation skills
Verbal and written communication skills
Computer skills including working knowledge of the following: Windows OS and MS Office.
Basic fundamentals in accounting including understanding of project planning and budgeting.
Professional personal presentation
Attention to detail