Hourly Restaurant Shift Supervisor

TGI Fridays- Central Florida Restaurants - Gurnee, IL



Now hiring a Shift Supervisor/ Hourly Manager for TGI Fridays in Gurnee, IL.

If you are an outgoing and self-motivated individual looking for an exciting career opportunity with a team that holds itself to the highest levels and is always passionate about taking care of our guests, join our management team at TGI Fridays! We are seeking positive and energetic Shift Supervisors to create an entertaining and exciting dining experience for customers as well as a supportive and fun culture for employees. As a Shift Supervisor with TGI Fridays, you will supervise operations during scheduled shifts that include daily decision making and staff support while upholding standards, product quality, and cleanliness. You will focus on the delivery of great guest experiences and direct and support team members.

Additional responsibilities of the Shift Supervisor include: * Preparing end-of-shift reports including daily labor and food control * Providing honest feedback, coaching and development to employees * Using our Great Selection process to conduct pre-screening interviews for hourly Team Member candidates * Performing liquor, wine and beer checks to ensure that they are invoiced properly * Ensuring that proper security procedures are in place to protect employees, customers and company assets * Completing all other necessary tasks to promote operational efficiency

Benefits: As a Shift Supervisor with TGI Fridays, you can expect a competitive pay based on experience, potential quarterly bonuses, world-class training and paycheck direct deposit. You can be comfortable in the knowledge that a career with us will be stable-with 50 years of business under our belt. We know what it takes to retain and motivate great employees to excel in an exciting work atmosphere. We embrace diversity and foster a work environment of inclusion through respect, fairness and understanding. We provide comprehensive orientation training and continuous online development classes: exceptional Shift Supervisors can explore further advancement opportunities.

As a Shift Supervisor with TGI Fridays, you must possess the superb communication and customer service skills necessary to connect with a diverse customer base and motivate a top-performing team. Our ideal Shift Supervisor is a flexible and customer-focused entrepreneur who thrives on a somewhat chaotic work environment and enjoys positively affecting customer experiences. You must also have strong organizational and employee management skills. Additional requirements for the Shift Supervisor include: * High school degree required; college degree in Hotel/Restaurant Management, Economics or Business Administration preferred * Minimum 1 year restaurant experience required, restaurant management and/or progressively responsible management experience preferred * Understanding of how businesses operate and ability to take on increased levels of responsibility * Computer literacy and proficiency with Microsoft Office Suite * Ability to work on your feet within a fast-paced environment * Business and/or customer service experience a plus * TIPS, Alcohol Awareness and/or ServSafe certifications a plus * Bilingual skills a plus.
Central Florida Restaurants, Inc. TGI Fridays is proud to be an Equal Opportunity Employer

Job Type: Full-time


  • full service/ fast casual restaurant supervisory: 1 year (Preferred)

Work authorization:

  • United States (Required)

Additional Compensation:

  • Bonuses

Work Location:

  • One location