This position is being announced under FEMA's Cadre of On-call Response/Recovery Employee (CORE) Program. This is a temporary appointment in the Excepted Service, not to exceed 2 years, with the option to extend based on workload and funding availability. Veterans Preference does not apply to the CORE selection process.
View common definitions of terms found in this announcement.
When disaster strikes, America looks to the Federal Emergency Management Agency (FEMA). Now FEMA looks to you. Join our team and use your talent to support Americans in their times of greatest need. FEMA prepares the nation for all hazards and manages Federal response and recovery efforts following any national incident. We foster innovation, reward performance and creativity, and provide challenges on a routine basis with a well-skilled, knowledgeable, high performance workforce. Please visit www.fema.gov for additional information.
EMERGENCY ASSIGNMENT: Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.
In this position, you will serve as an Arbitration Coordinator in the Appeals and Audits Branch within the Public Assistance Division. You will oversee daily activities related to the Public Assistance program's role in arbitration cases. Typical assignments include:
Coordinating and collaborating with, and serving as a program liaison to, headquarters and regional staff on issues related to the Public Assistance program’s role in arbitration.
Working with partners and stakeholders to develop and promulgate national level guidance, job aids, and training materials.
Conducting assessments, developing plans, and establishing procedures related to identifying and managing resources to support FEMA’s response to arbitration cases.
Evaluating and communicating arbitration results and trends, identifying lessons learned and best practices, and recommending program improvements
Developing briefings, reports, and written analyses to advise senior agency officials and provide recommendations concerning complex and unusual program issues.
Promotion Potential: Positions filled under Stafford Act regulations generally do not have documented promotion potential; however, dependent on an employee’s ability to perform higher level duties, the continuing need for an employee to perform work associated with a higher level position, and administrative recommendation and approval, promotions may be earned by CORE employees.
Occasional travel - Occasional non-emergency travel may be required.
Job family (Series)
0343 Management And Program Analysis
Conditions of Employment
You must be a U.S. citizen to be considered for this position.
You must successfully pass a background investigation.
Travel will be required.
You must be able to obtain and maintain a Government credit card.
Selective service registration is required for males born after 12/31/59.
Please review "Other Information" section for additional key requirements.
Please ensure you meet the qualification requirements described below.
The qualification requirements listed below must be met within 30 days of the closing date of the announcement.
You qualify for this position at the IC-12 level (starting salary $86,335.00) if you possess the following: One full year of specialized experience equivalent to the next lower grade (GS-11) in the Federal Service. This experience may have been gained in the federal government, a state or local government, a non-profit organization, the private sector, or as a volunteer; however, your resume must clearly describe at least one year of specialized experience. Specialized experience for this position includes:
Gathering and analyzing facts and evidence from reports and other documentation to develop recommendations to resolve substantive problems,
Providing advice or guidance to management and program stakeholders through verbal and written communication; and ,
Developing standard operating procedures and/or other job aids to implement and/or improve business practice and processes
You qualify for this position at the IC-13 level (starting salary $102,663.00) if you possess the following: One full year of specialized experience equivalent to the next lower grade (GS-12) in the Federal Service. This experience may have been gained in the federal government, a state or local government, a non-profit organization, the private sector, or as a volunteer; however, your resume must clearly describe at least one year of specialized experience. Specialized experience for this position includes:
Conducting studies, preparing written analysis of findings, and providing management with recommendations to resolve substantive problems
Translating programmatic requirements into specific plans and resource requests; and
Planning and leading the development of standard operating procedures, other job aids, and/or training materials to implement and/or improve business practice and processes.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and provides valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Your application must show that you meet all requirements for this position. You may be found “not qualified” if you do not possess the minimum competencies required for the position.
NOTE: Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/DD/YY to MM/DD/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume. For a brief video on How to Create a Federal Resume, click here. NOTE: If you are using the USAJOBS Resume Builder, please insert the dates of employment in MM/DD/YY format at the top of the “Duties, Accomplishments, and Related Skills” text field for each period of employment included on your resume.
Current or former FEMA Reservists/DAE employees: To accurately credit your experience for these intermittent positions, make sure to list the dates (from MM/DD/YY to MM/DD/YY) of each deployment, along with the job title and specific duties you were responsible for during each deployment. Failure to provide this information may result in disqualification.
NOTE: If you are qualifying based on education and/or are selected for a position which requires a college degree to meet minimum qualification requirements, you will be required to submit your official college transcript(s) at time of selection.
To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo, successfully pass, and maintain a background investigation for Public Trust clearance as a condition of placement into this position. This may include a credit check after initial job qualifications are determined (Mythbuster), review of financial issues, such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs. For more information on background investigations for Federal jobs please visit OPM Investigations.
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
DHS uses E-verify, an internet based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
This announcement may be used to fill one or more vacancies.
STAFFORD ACT EXCEPTED SERVICE APPOINTMENTS: Cadre On Call Response Employee (CORE) is an appointment type granted under the Robert T. Stafford Disaster Relief and Emergency Assistance Act, Section 306 (b), which authorizes FEMA to appoint such temporary employees as necessary to accomplish work authorized under the Act. Appointments under this authority within FEMA are made to the excepted service and are nonpermanent in nature.
All candidates must be able to deploy with little or no advance notice to anywhere in the United States and its territories for an extended period of time. Deployments may include working in excess of eight hours a day, or in excess of 40 hours per week, including weekends and holidays, and under stressful, physically demanding, and austere conditions. When activated and deployed, you serve in a federal travel status and are entitled to lodging, transportation and per diem reimbursements for authorized expenses in accordance with federal travel regulations.
If selected for this position, and you have not previously completed these requirements, you are subject to (1) completion of a 2 day onboarding program at your primary duty location; and, (2) completion of a subsequent, multiple day orientation program within 90-120 days of hire, at a location to be determined. Travel associated with the orientation portion of this requirement may be at FEMA’s expense.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. If you are qualified, you will be referred to a selection panel for consideration.
We recommend that you preview the online questions for this announcement before you start the application process.
Interview Requirement. Interviews may be required for this position. Failure to complete the interview may result in removal from further consideration.
To preview questions please click here.
Background checks and security clearance
Drug test required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Your responses to the job questionnaire - You will be directed to the online job questionnaire once you begin the application process for this position.
Are you a current or former federal employee? Submit a copy of your most recent SF-50, Notification of Personnel Action, that verifies the Federal service indicated on your resume e.g., length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions or within-grade/range increases); your current promotion potential; proof of permanent appointment, etc.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays. Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select “Benefits.” Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
This job is open to
U.S. citizens, nationals or those who owe allegiance to the U.S.
Clarification from the agency
This announcement will close at 11:59 pm Eastern Time (ET) on Wednesday, 4/15/2020) OR at 11:59 pm ET on the date the 200th application is received, whichever comes first. This Job is open to: U.S. Citizens