Customer Service Manager
Clayton Homes, a Berkshire Hathaway company and one of the nation’s leading housing provider, is a vertically integrated housing company that builds, sells, and insures affordable housing.
Job Responsibilities:
- Maintain customer files, ensuring record retention policies are adhered to;
- Assist in preparation of sales packages;
- Prepare letters, flyers, copies, business card requests, and other correspondence as requested by the Home Center Manager;
- Merchandising;
- New Home Check-in
- Ordering parts, scheduling warranty service;
- Assist customers with general questions, route phone calls and messages accurately and quickly;
- Assist Home Center staff in working with Home Office staff to carry out sales, marketing, human resource and other business processes
Job Requirements:
- Social Media experience preferred
- Bilingual Preferred: English/Spanish
- Proficient in Microsoft Word, Excel, and Outlook Express
- Able to multi-task and adapt to changes with ease
- Strong written and verbal communication skills
- Possess strong customer service skills
- High School diploma or equivalent
- Professional demeanor and appearance
- Able to comply with all company policies and procedures
- Must be reliable and dependable
- Able to work effectively and efficiently in a team environment
- Cooperative and collaborative, willing and eager to work in a team environment, assist with miscellaneous duties as required
Compensation:
- As an Administrative Assistant with Clayton Homes, you will receive an hourly wage.
Benefits:
- A Berkshire Hathaway Company - an integrity based organization offering unlimited career growth;
- Comprehensive Benefit Package - Medical, Dental, Life, Vision and 401k with aggressive employer match;
- Home Centers are closed on Sundays – we believe in offering a balanced working environment;
You will find much more information about Clayton Homes by visiting our website at:
www.claytonhomes.com
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Work Location: In person
