Marketservices and the hospital to ensure retention of existing referral sources and to grow new referrals and volumes
Support co-workers in audit and billing and comply with ICD9/CPT coding and chart review to ensure accurate documentation and billing
Availability by phone or pager for schedule emergencies, patient complaints, or other facility issues.
Enhance Client, PCP, Patient, and Provider Satisfaction as well as Quality, Case Management, Emergency Department, and other facility relations - Ultimately responsible for satisfaction surveys.
Communicate with PCPs and Consulting Specialist results pertaining to satisfaction, growth, and discharge summary follow-ups
Complete Tracking Forms designated for the Hospitalist Program. Analyze to recommend needed improvements to both employer and Hospital leadership teams
Identify on site production, performance, or other issues; recommend strategies for improvement
Monthly scheduling and completion of provider schedules for designated site to ensure quality patient care and efficient use of resources
Review of physician payroll monthly to ensure accuracy and opportunities for streamlining costs
Facilitate engagement of HM Medical Director to result in meeting participation, new provider recruiting and retention
Manage daily operations and recommend improvements to the practice as it relates to KPI's, and Clientand Provider Satisfaction as established by bothemployer and the client
Establish and facilitate standing HM Committee meetings between Hospital Administration, designated facility department managers, andHM representatives (include ED representatives if contract includes both)
Liaison betweenemployer and hospital personnel involved in medical records process.
Oversee daily operations in regards to physician signatures, provider credentialing, physician completion of medical records and physician completion of daily billing
Any others duties deemed necessary by management
Knowledge, Skills, and Abilities:
Knowledge or education regarding ICD 9 and CPT coding preferred but not required
Must be well organized and demonstrate exceptional time management and priority setting skills
Must be able to communicate effectively with management, staff, physicians and other professionals both orally and in writing
Must be able to represent employer and the client as the local point of contact for Marketing, Physician Relations, and Customer, Patient and Employee satisfaction