Essential Job Functions
The Pikes Peak Workforce Center (PPWFC) is a dual county consortium serving both El Paso and Teller Counties. Responsible for development, management, and improvement of operational procedures. This position directs, administers, and coordinates the community relations initiatives of the organization in accordance with Federal, State and Local policies, goals, and objectives in collaboration with the Executive Director. Position is subject to grant funding.
Participates in long range planning, determines stakeholders for programs and services, facilitates buy-in, and establishes program goals and sustainable strategies. Manages and oversees all aspects of community outreach initiatives to raise awareness and ensure integrated, customer centered services.
Builds strong, regional partnerships targeting training, education, and workforce development programs. Serves as a conduit to military installations and military based organizations to research, develop, and implement a talent pipeline for in-demand occupations.
Provides recommendations to the Executive Director regarding hiring, disciplinary action and termination; provides guidance to managers and supervisors regarding performance appraisals. Ensures employees receive the necessary training and cultivates strategies to encourage a high performance work culture based on organizational development and best practice principles.
Develops and implements programs with Workforce Innovation and Opportunity Act (WIOA) partners in partnership with applicable staff and stakeholders.
Researches and compiles data and interprets trends; develops potential root causes, project consequences, and conclusions and disseminates results; contributes to unified efforts to measure organizational performance; participates in grant development to support organizational initiatives, services, and research in the military community.
Conveys information to PPWFC's functional areas, Workforce Development Board (WDB) and businesses.
Researches, approves, and updates managers and staff in professional development, new procedures, guidelines, and protocol.
Develops, interprets, and ensures the implementation of policies and procedures across the PPWFC; advises Executive Director concerning improvements regarding policies and procedures.
Serves as a liaison on behalf of PPWFC by developing and delivering PPWFC presentations to the various community organizations and other meetings, committees, and events.
Collaborates with Executive Director and Communications Manager to develop and implement integrated positioning strategies through a variety of media methodologies.
Responsible for developing, directing, implementing, and evaluating operations to ensure compliance with established laws and regulations.
Attends educational training sessions and staff meetings to enhance skills and program development.
May serve as the Executive Director in his/her absence, to include decision making on behalf of the Executive Director in PPWFC related matters.
Represents Executive Director on various county, state and national advisory boards and committees as requested.
Responds to customer and staff complaints as needed.
Performs other duties as required.
Bachelor's degree in Business Administration, Public Administration, Management Science, or related field.
Minimum five (5) years supervisory and/or management experience including at least three (3) years at senior management level in a high-volume environment required.
Minimum three (3) years of community relations or involvement experience.
Knowledge of Federal and State laws, rules, and regulations pertaining to workforce development programs partnered with a strong understanding of workforce development services provided to businesses; cooperative ventures, capital resources, business regulatory requirements, and industry/labor market information.
Ability to perform all duties and responsibilities in a timely and effective manner in accordance with Workforce Innovation and Opportunity Act (WIOA) and Wagner-Peyser Workforce Investment Board (WIB).
Must be able to demonstrate innovative leadership and initiative with a high level of professionalism, integrity, and ethics. Ability to effectively combine the art of invention with the discipline of management.
Must be a change management leader with the ability to work successfully in a changing environment.
Ability to establish and maintain effective working relationships with internal and external stakeholders by encouraging and facilitating cooperation, open communication, and teamwork at all levels of the organization. Ability to lead group discussions or focus groups.
Must possess knowledge of media production, communication, and dissemination techniques and methods.
Ability to communicate effectively, both verbally and in writing.
Proficient in Microsoft Office software including Word, Excel, PowerPoint, Outlook. Must be receptive to adoption and application of new and innovative technologies and technological platforms.
Ability to remain culturally sensitive and promote team building.
Maintain regular and punctual attendance.
An equivalent combination of related education and experience may be substituted for the education and experience requirements above.
Must pass conditional post offer background investigation, drug screen, and motor vehicle check.
Must possess and maintain a valid Colorado Driver's License.
Work is primarily performed in an office environment; some travel required.
This job announcement is not intended to be inclusive of all functions, responsibilities and qualifications associated with the position, however, representative of the essential job functions and typical criteria considered necessary to successfully perform the position.
APPLICATIONS MUST BE FILED ONLINE AT: http://www.elpasoco.com For inquiries please call: 719-520-7401.
Each applicant is considered only for the current vacancy indicated on your application. It is the responsibility of the applicant to monitor any future openings and to submit a separate application for each position. Incomplete applications will not be considered. Any new employee and rehires must provide documentation of authorization to work as required by the Immigration Reform and Control Act of 1986 (PL99-603).
EL PASO COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER