Behavioral Health Services Manager - Columbia Gateway Medical Center

Kaiser Permanente - Columbia, MD (30+ days ago)4.2


Under the direction of the Director, Behavioral Health Service Line Operations and in collaboration with the Chief of Psychiatry, to be responsibility for oversight of Behavioral Health and Chemical Dependency services along the care continuum; and to provide oversight and direction of the facility-based and network affiliate Behavioral Health programs with accountability for ensuring consistency of service delivery and treatment programs across the Mid-Atlantic Region.

Essential Responsibilities:
Collaborates with the Chief of Behavioral Health to: Design, manage, and continually improve the operations of the department in accordance with strategic goals and targets and within appropriate clinical guidelines: Manage hospital days in accordance with established targets. This includes identifying and developing strong diagnostically responsive and preventive programming that addresses patient needs at the out patient level of care; Collaborate with Provider Affairs, Contracting, Claims and Member Services as needed to ensure access and network adequacy to meet the needs of the populations served by Kaiser Permanente; Support the Quality Work Plan development/implementation and the range of quality measure initiatives undertaken, and serves on the BH QI committee. Works with the Behavioral Health team to ensure that the department is adhering to and meeting NCQA quality and service standards and requirements.
Manages day to day operations of Behavioral Health departments within the region to include: supervision of the Business Manager, psychotherapists, psychologists, and other professional staff, to include interviewing, hiring, training, disciplining, evaluating, and terminating in accord with EEO/AA goals, personnel policies, and appropriate union contracts; oversight of time management (KRONOS), EHS, treatment teams and administrative meetings.
Promotes and supports the on-going development/implementation of methods for monitoring access, productivity & outcomes, taking any corrective action indicated.
Develops and manages to annual non-payroll and payroll budgets. Creates action plans for areas not meeting target.
Collaborates with Regional Leadership to assist and promote integration of care initiatives in the area. This will include attending Regional Leadership Meetings and working with leadership to expand relevant programming (i.e., groups) into the medical centers.
Maintains current knowledge of applicable federal and state regulations or laws and monitors changes to ensure organizational adaptation and compliance.
Maintains 20% clinical schedule.