Back-Office Banking Operations Specialist

Cross River Bank - Fort Lee, NJ (30+ days ago)

This position involves working in a fast pace, growing environment driven by technology. It presents constant challenges and offers career paths for those independent thinkers who thrive in efficient, innovative solutions. This position will offer an enthusiastic person a chance to become part of a dynamic team who will continue to embrace tomorrow’s business opportunities.

Position Summary - Deposit Operations
The Banking Operations Specialist will be involved with the daily operations of various cash management services such as ACH Origination, Wire Origination, and Remote Deposit Capture as well as Debit/ATM cards. Responsibilities will also include payment rail processing as well as servicing Market Place Lending platforms.

The incumbent will also be responsible for providing training and oversight of solutions that are implemented. This candidate will also be responsible for assisting with the Bank’s policies and procedures and keeping up with changes in Federal Regulations.

The right candidate will be one who:

  • Provides product direction to other associates by creating and maintaining the functional specification for each product
  • Coordinates communication plans for multiple products, allocates and directs staff and other resources to accomplish project tasks, and maintains control over each product schedule
  • Responsible for issues resolutions within the projects and delivery IT solutions to fit the needs of the Bank
  • Monitors the progress of the products, and informs the team of its progress and provides the team with support and direction
  • Conducting work stream-level reviews and analysis to proactively identify required technical tasks/actions, issues, and risks
  • Facilitating technology and business change management

Required Skills:
Excellent interpersonal and customer service abilities
Ability to work effectively in a multi-task, high-volume environment
Excellent organizational skills
Strong problem solving skills
Excellent PC skills
Ability to learn products /services and apply knowledge
Excellent oral and written communications skills
Ability to perform job functions accurately and with attention to detail
Maintain confidential customer and Bank information in a responsible and secure manner

Founded in 2008, Cross River Bank is a trusted community institution and an emerging leader in the marketplace lending and payment solutions space. Cross River combines technology and innovation with an unwavering commitment to industry best practice in regulatory compliance and service. The team at Cross River sees today’s capital seekers as tomorrow’s pioneers and leaders. We bring deep expertise and decades of experience to all facets of the banking world. That experience, coupled with leading edge technology and dedication to a fully compliant, secure platform ensures our clients can worry less about process and focus more keenly on growth. Ideate, integrate, innovate. Cross River is leading the banking industry into a world that embraces and facilitates diversification, disintermediation, growth, opportunity and prosperity. ©2018 Cross River Bank – Member FDIC, Equal Housing Lender

Cross River Bank is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.

Job Type: Full-time


  • Operations: 1 year


  • Associate

Required work authorization:

  • United States