Merchandise Execution Associate

JCPenney (Washington Square Mall) - Tigard, OR

Part-time | TemporaryEstimated: $20,000 - $27,000 a year

Customer Service & Sales - Greets and assists customers in finding products and delivers outstanding customer service - Demonstrates WORTH behaviors consistently - Partners with other team members when additional support is needed - Actively listens to customer issues in a calm and agreeable manner to resolve problems. Door to floor / Restock / RFID & Inventory - Follows placement directions to effectively place set merchandise statements - Contributes to merchandise receipt and reverse logistics processes - Assists with the execution of inventory processes (cycle counts, system uploads, stock ledger, Radio Frequency Identification scans, etc.) - Contributes to the Shoe on Display restocking process, including mismates and stockroom organization - Contributes to the restock program to identify replenishment opportunities - SET / Visual / Environment - Assists with the SET processes by planning floor moves, placing graphics, and executing visual detailing based on company guidance - Identifies sell-through opportunities and remerchandise the selling floor to increase rate of sale - Helps oversee and maintain all fitting room and sales floor recovery processes to ensure a clean and organized store environment - Contributes to the execution of visual elements to support merchandising statements - Responsible for stockroom maintenance - Omnichannel (SVG 2 – 3 only) - Assists with the process including orders and aged and undelivered orders/returns as needed - Contributes to Buy Online Pick Up In Store and Ship from Store processes as needed - General Operations - Responsible for hourly restroom recovery throughout the store - Contributes to Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities - Assists with the Defective MTO (DMTO) process ensuring proper and timely execution of all DMTO’s to ensure integrity of inventory and prevent shrink - Performance Standards - Supports company shrink and safety initiatives - Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance.

Job Types: Part-time, Temporary