CASE MANAGER

Rebekah Childrens Service - Gilroy, CA

Full-timeEstimated: $40,000 - $56,000 a year
EducationSkills
POSITION SUMMARY
Under the direction of the Clinical Program Manager; will follow established procedures; provides case management and group facilitation, serving at risk youth, parents and families. Will works with K-12th grade population and staff within the schools, on campus and interfaces with day to day school structure. Provides direct services including but not limited to intakes, screening/assessments, treatment plans, on campus groups and linkage to community resources. Services may also be provided in the community, student's home, and at RCS. Uses program assessment tools and demonstrates cultural competency by effectively working with people differing in value systems, ethnicity, cultural backgrounds, language capabilities, disabilities and professionals of different disciplines, cultural background and value systems.
Performance of typical responsibilities and duties requires the ability to perform the job duties and other job-related matters generally of limited to moderate complexity.

TYPICAL RESPONSIBILITES AND DUTIES:
  • Development and maintain meaningful, productive relationships with families/teachers/providers.
  • Provide case management and group facilitation, serving at risk youth, parents and families. Works with K-12th grade population within the schools, on campus and interfaces with day to day school structure.
  • Provides direct services including but not limited to intakes, screening/assessments, treatment plans, on campus groups, evening workshops and linkage to community resources.
  • Uses program assessment tools and demonstrates cultural competency by effectively working with people differing in value systems, ethnicity, cultural backgrounds, language capabilities, disabilities and professionals of different disciplines, cultural background and value systems.
  • Exercises good judgment and act calmly in an emergency crisis intervention.
  • Attends required meetings to collaborate with schools, community and/or appropriate agencies.
  • Assist with recruiting and enroll families into the Educational Services Program.
  • Refer and link children to additional inter agency services as needed.
  • Secure informed consent for family participation in program evaluation/resource activities.
  • Conduct periodic home visits to assess family resources and needs.
  • Work in collaboration with other program staff and Therapists to monitor, track, and coordinate services for children and parents.
  • Assist parents with understanding and implementing the Treatment Plan in order to encourage and promote their overall development, including achievement of self-sufficiency, as well as positive development outcomes for their children.
  • Collaborate with all appropriate staff to facilitate children’s transitions.
  • Assist in parenting activities, encourage parent participation in program activities, and obtain feedback from parents regarding the level of satisfaction with the services they receive.
  • Maintain records and document services in a timely manner.
  • Collect and enter service data into management information system.
  • Participate in the local and statewide evaluation and ensure compliance.
  • Attend team meetings, staff meetings, staff trainings, collaborations and planning meetings.
  • Participates in all required program trainings.
  • Every employee has the opportunity and responsibility to participate in one or more activities each year that support the performance quality improvement (PQI) of RCS programs and services. Activities might involve membership on a PQI committee or work group, service as a peer reviewer, data collection for PQI and evaluation purposes, completion of PQI questionnaires and surveys or participation in focus groups, or other activities as identified by PQI committees or work groups.
MINIMUM QUALIFICATIONS:
EDUCATION, TRAINING AND EXPERIENCE:
  • Associate’s or Bachelor’s degree in social services, human services or related (or 2 years of equivalent years of experience) preferred.
  • Basic skills in crisis intervention, suicide assessment, conflict resolution, and interpersonal communication.
  • One year experience providing services in schools, case management and group facilitation to at-risk youth and their families preferred.
  • Knowledge of Santa Clara County resources.
  • Flexible schedule and daily travel required, which includes evenings.
  • Program/client base includes Gilroy, Morgan Hill Unified and Oak Grove School Districts.
LICENSE(S):
  • California driver’s license and good DMV report (and ability to be insured by RCS’ insurance carrier).
KNOWLEDGE AND SKILLS:
  • Excellent verbal and written skills.
  • Good organization and time management skills.
  • Strong computer, written and verbal skills required.
  • Will need skills in engaging and working with others from diverse ethnic and cultural groups.
  • Work effectively in a team environment or independently.
  • Able to work collaboratively, maintain a positive perspective, and work creatively to resolve complex issues.
  • Bi-lingual English/Spanish speaking required.
SPECIAL REQUIREMENTS:
  • Must be able to meet and receive a criminal records clearance as required by Title XXII licensing regulations.
PHYSICAL AND MENTAL REQUIREMENTS:
The following are required in day-to-day performance of the duties of this position:
  • Sitting, walking, standing, grasping (simple), and visual/auditory acuity are constantly required (over 2/3 of the workday).
  • Bending, squatting, kneeling, twisting, lifting, reaching and pushing/pulling are required occasionally (under 1/3 of the workday).
  • Climbing and crawling are generally not required.
DISCLAIMER:
Job descriptions are not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principle job elements needed to complete the job efficiently and effectively.