Field Sales Rep/Merchandiser - Miami, FL area

United Natural Foods Inc. - Miami, FL (30+ days ago)3.2


POSITION PURPOSE:
Responsible for unpacking and displaying store merchandise. Unpacks delivered goods, arranges, organizes, and displays merchandise. Processes returns and special orders. Ensures that all related documentation is accurate and complete. Serves customers in a professional, courteous, and timely manner. Provides assistance to area merchandising personnel and ensures that management is well informed of area activities. This is a full time position servicing supermarkets in the Miami, FL area.

EEO/VETERANS/DISABLED

Fair Chance Initiative for Hiring Ordinance: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

ESSENTIAL FUNCTIONS AND BASIC DUTIES:
Responsible for effectively and displaying store merchandise.
Develop a routine to assure prompt arrival at customer location after truck delivery.
Travel from account to account, stocking and rotating delivered items.
Return misplaced items to correct locations. Ensures the neat and orderly appearance of sales displays.
Assist in hanging shelf tags and promotional POS/POP materials and resets.
Assist with promotional presentations and sales programs as assigned.
Work to prevent damage and theft of merchandise, and preserves materials in saleable condition.
Responsible for maintaining effective business relations with customers.
Record requests for merchandise, orders products, and notifies customers promptly.
Process merchandise returns and issue credits according to company policy.
Accurately complete required reports.
Perform duties in accordance with Hazard Analysis Critical Control Points (HACCP) and Safe Quality Food (SQF) policies and procedures, as appropriate for location
Follow through on requests for services or products while keeping customers well informed of order status.
Responsible for other duties as assigned.
Assist area merchandising personnel as needed.
Keep management informed of area activities and of any significant concerns.
Attend meetings as required.
Provides backup for other merchandisers when needed.

Required Skills

QUALIFICATIONS:
Education/Certification:
High school graduate or equivalent related experience
Valid driver's license necessary
Auto insurance levels that meet UNFI requirements

Experience:
Prior customer service experience in a retail setting
Minimum one year of related experience
System Implementation preferred

Knowledge:
Knowledge of MSI unit

Skills/Abilities:
Excellent customer service skills
Good communication abilities
Organization skills and attention to detail
Basic math abilities
Ability to work independently

Physical Abilities:
Ability to get in and out of car multiple times per day and able to spend up to 30% of the day in the car traveling to and from accounts safely in city, rural and expressway conditions
Ability to set up displays, fixtures, shelving and products
Able to tolerate exposure to store and warehouse conditions including wide variances in temperature, dust and dirt
Ability to lift up to 40 lbs.

Required Experience