Sr. Systems Analyst (ServiceNow required)

Expert Staffing - Boston, MA (30+ days ago)3.7


Sr. Systems Analyst (ServiceNow required)


Currently looking for a Sr. Systems Analyst to fill an opening with a company located in Massachusetts. Interested candidates should have a minimum of 3 years of ServiceNow implementation experience in complex environments and 5 years of technology implementation background

Responsibilities of the Sr. Systems Analyst (ServiceNow required)

  • Design and Develop Service Portal pages as per business requirements
  • Perform all traditional Business Analysts functions including requirements, documentation, use cases, etc.
  • Perform detailed analysis of financial system requirements to understand business needs.
  • Assist Business Systems Analysts with the creation of functional specifications for Financial technical development and enhancement.
  • Assist in establishing Financial system testing requirements and conduct system and integration tests to ensure application requirements are successfully met.
  • Provide first level production support to Business Systems Analysts and assists with User Acceptance Tests.
  • Provide production issues resolution analysis and support.

Requirements of the Sr. Systems Analyst (ServiceNow required)

  • Minimum of 5 years of ServiceNow development experience
  • ServiceNow System Administrator, ServiceNow Advanced System Administration, and ITIL Foundation Level Certifications would be a plus
  • Excellent knowledge of ServiceNow Cloud technology
  • Extensive knowledge and experience of developing using Web Services, Java Script, Angular JS, CSS and HTML, SOAP, REST, JSON, and XML.
  • Strong experience in ITSM Applications (Asset Management, Change Management, Incident Management, Problem Management, Service Level Agreement and CMDB)
  • Experience in building custom applications
  • Experience in creating advanced reports in ServiceNow

Experience with discovery tools integration with the ServiceNow CMDB, and experience implementing and maintaining a CMDB.

Job Type: Full-time

Work authorization:

  • United States (Required)