NMCC Voice Services Team Lead

SAIC - Arlington, VA4.0

Full-timeEstimated: $46,000 - $64,000 a year
EducationSkills
JOB DESCRIPTION:
Support managing secure telephone devices, to include mobile devices, non-secure telephone devices, non-secure desktop telephones, Voice over Internet Protocol (VoIP) telephones, and telecommunication circuits, funded and procured by the government. The successful candidate will be a self-starter, someone who can work independently, and will be flexible in a fast-paced environment.

Primary Responsibilities include:Provide support for secure telephone devices to include:
Secure Viper Phones
Secure Telephone Equipment (STE)
Secure Fax
Voice over Secure Internet Protocol (VoSIP)
Iridium Equipment
Secure integrated wireless services
Coordinate incidents, service requests, and account management activities with regional telephone service providers.
Perform Secure Voice Responsible Officer (SVRO) duties
Submit and track requests for telephone services, secure and non-secure equipment, and circuits.
Provide support to 24x7x365 operations

Required Skills and Certifications:
Strong ability to multi-task and work independently.
Experience working with customers to capture/document requirements.
Active Top Secret security clearance
Qualifications

REQUIRED EDUCATION AND EXPERIENCE: AA degree in related discipline and nine (9) years related experience; Or, High School and eleven (11) years related experience and related advanced certification.

Overview

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability