General Summary of Position
Works in the MedSTAR Communication Center and provides services including: Emergency requests to transfers critical patients to MedStar Hospitals for conditions such as heart attacks, strokes, trauma and other time sensitive emergencies; non-emergency transfer requests to MedStar hospitals; dispatches helicopters and ground critical care ambulances; requests for ambulance and wheelchair transports for all MedStar hospitals; coordination of critical responses such as in-hospital Code Heart; coordination of regional hospitals information during disasters; critical radiology communications; and other critical communications for the MedStar Health system.
High school degree or GED diploma is required, plus specialized and/or advanced clerical, technical or other vocational training in emergency medicine/communications acquired during 1 - 2 years of additional job-related training. Requires proficiency in key boarding (>60 words/minute preferred). Job requires extensive keyboarding, hand writing and use of telephone equipment.
A minimum of two years in communications and or healthcare, such as EMT-B, is required.
Current or prior registration as National Association of Air Medical Communications Specialist (NAACS), Emergency Medical Technician-Basic (EMT-B), Emergency Medical Dispatcher, Medical Assistant, or Certified Nursing Assistant is preferred.
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. Our 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole team. MedStar Health offers diverse opportunities for career advancement and personal fulfillment.