Arlington Heights is a village in Cook County in the U.S. state of Illinois. A suburb of Chicago, it lies about 25 miles northwest of the city's downtown. The population was 75,101 at the 2010 census. It is the most populous community in the United States that is incorporated as a "village," although it is not far ahead of its nearby Illinois neighboring villages of Schaumburg and adjacent Palatine.
Serves as expert planner, coordinator, and advisor for agency policy on management, administrative, and technical matters which support accomplishment of the mission.
Provides management information, advice, assistance on a wide variety of projects, initiatives, to include all management support staff activities and the implementation and surveillance of the Operations Directorate, Sector and Regional suspenses.
Researches policy, regulations, directives, and procedures to determine action required.
Conducts organization/workload studies as required.
Provides recommendations to enhance operational performance through organizational and system analysis.
Performs analysis of Performance Labor Accountability System (PLAS), RPA, Key Supplier, CAR, AOI, Resource Reviews, MRTs, and other enterprise sector data sources.
Performs assessments of overall program status, trends, issues, and other program related information.
25% or less - Travel time is approximately 15% for this position.
Job family (Series)
0343 Management And Program Analysis
Conditions of Employment
Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
Must be able to obtain and maintain a Secret security clearance.
Who May Apply:
Current Federal Employee
Interagency Career Transition Assistance Plan
Land Management Workforce Flexibility Act
Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
Veterans Employment Opportunity Act (VEOA) of 1998
In order to qualify, you must meet the education and experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.
To qualify based on your work experience, your resume must describe at least one year of experience which prepared you to do the work in this job.
Specialized Experience required for the GS-12:
To qualify, applicants must possess one year of specialized experience equivalent to the next lower grade/level GS-11. Specialized experience is defined as: Experience maintaining administrative systems by determining compliance with agency regulations, procedures; experience developing graphs, reports, and/or charts to document study findings; and experience recommending solutions to improve organization, administrative procedures, and work processes; experience with Government programs to include Defense Travel System (DTS), Acquisition Demonstration (AcqDemo), the civilian appraisal system, and the Defense Civilian Personnel Data Systems (DCPDS) performance management interface.
Education cannot be substituted for experience.
Specialized Experience required for the GS-13:
To qualify, applicants must possess one year of specialized experience equivalent to the next lower grade/level GS-12. Specialized experience is defined as: Experience budgeting, scheduling, coordinating and integrating staff actions and activities affecting and involving leadership; experience planning, coordinating, and advising leadership on Agency policies for administrative and technical matters; experience managing support staff activities; experience with government programs to include Defense Travel System (DTS), Acquisition Demonstration (AcqDemo), the civilian appraisal system, and the Defense Civilian Personnel Data Systems (DCPDS) performance management interface; and applying policies and procedures relating to program and project management of the workforce.
Education cannot be substituted for experience.
You will be evaluated on the basis of your level of competency in the following areas:
Administration and Management
Organizational Performance Analysis
Time in Grade Requirement:
GS-12- Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11).
GS-13- Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-12).
Applicants must meet basic eligibility requirements such as minimum qualifications, and other regulatory requirements by the closing date of the announcement.
If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
U.S. Citizenship is required. You will be required to provide proof of U.S. Citizenship.
Direct Deposit of pay is required.
Tour of Duty:
May require overtime work.
Salary includes applicable locality pay or Local Market Supplement.
Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
The Department of Defense (DoD) policy on employment of annuitants will be used in determining eligibility of annuitants. The DoD policy is available at: www.dtic.mil/whs/directives/corres/pdf/1400.25-V300.pdf.
In accordance with section 9902(h) of title 5, United States Code, annuitants reemployed in the Department of Defense shall receive full annuity and salary upon appointment. They shall not be eligible for retirement contributions, participation in the Thrift Savings Plan, or a supplemental or redetermined annuity for the reemployment period. Discontinued service retirement annuitants (i.e. retired under section 8336(d)(1) or 8416(b)(1)(A) of title 5, United States Code) appointed to the Department of Defense may elect to be subject to retirement provisions of the new appointment as appropriate. (See DoD instructions 1400.25, Volume 300, at http://www.dtic.mil/whs/directives.)
Ability to communicate orally and in writing.
Two year trial/probationary period may be required.
Management may select at any grade level announced.
Non-competitive promotion potential to target grade.
Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
Recruitment/Relocation/Retention Incentive will not be authorized.
Student Loan Repayment Program (SLRP) will not authorized.
Defense National Relocation Program will not be authorized.
Multiple positions may be filled from this announcement.
All selections under an announcement must be made within 6 months from the issuance date of the certificate referral list.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Interagency Career Transition Assistance Program (ICTAP):
The Interagency Career Transition Assistance Plan (ICTAP) provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. Well-qualified is defined as meeting all of the minimum qualification standards and eligibility requirements as well as possessing skills that clearly exceed the minimum qualification requirements for the position. Under competitive delegated examining, an ICTAP eligible will be considered well-qualified if they attain an eligibility rating of 90 or higher, not including points for veterans' preference. You must provide proof of eligibility with your application to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Information about ICTAP eligibility is on OPM's Career Transition Resources website.
Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
Credit will be given for appropriate unpaid experience or volunteer work.
Background checks and security clearance
Drug test required
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
The documents you are required to submit vary based on the authority you are using to apply (i.e., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstatement, etc).
As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply.
If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
1. Your resume:
Your resume may be submitted in any format and must support the specialized experience described in this announcement.
If your resume includes a photograph, hypertext/hyperlinks, or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
For additional information see:
What to include in your resume.
2. Other supporting documents:
Cover Letter, optional
Most recent Performance Appraisal, if applicable
You MUST submit documents verifying your eligibility with your application package. These documents may include, but are not limited to: For current employment verification, SF-50, DD3434 or other federal agencies official "Notification of Personnel Action" equivalent (Note: SF-52 or agencies "Request for Personnel Action" is not acceptable); For MSP claims PCS orders and marriage certificate; For verification of Veteran status, DD214 (which indicates character of service), SF-15, VA Letter and/or Activation/Deactivation orders.
If you are applying for a higher grade and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old).
Future Military Retirees*:
You are required to submit a copy of your retirement DD Form 214 (Member 4 Copy) OR certification document** OR a copy of your retirement letter AND a copy of your terminal leave request (if applicable). You will be required to provide your DD Form 214 (Member 4 Copy) upon issuance.
Future Separation from the Military*:
You are required to submit a copy of your most recent DD Form 214 (Member 4 Copy) OR certification document** OR a copy of your most recent active duty orders AND a copy of your terminal leave request (if applicable). You will be required to provide your DD Form 214(Member 4 Copy) upon issuance.
- Active duty military members who are selected may not be appointed unless on terminal leave or already separated from the armed forces.
** The "certification" is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted. The Statement of Service must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters, AND the Statement of Service letter must include your rank, dates of active duty service, the Type of Discharge, Character of Service (i.e. honorable), and, if applicable, when your terminal leave will begin.
Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents like military orders and marriage certificates may contain personal information for other than the applicant. These documents may be sanitized to remove such personal information before submission with the application. Applicants may be asked to provide an un-sanitized version of the documents upon selection to confirm eligibility.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.