Overview:
We are seeking a dynamic and experienced Operations Manager to oversee our residential plumbing and electrical service department. The ideal candidate will have a strong background in either plumbing or electrical, a proven track record in managing teams, and a passion for delivering exceptional customer service. This role requires a combination of technical expertise, leadership skills, and business acumen to drive operational efficiency and growth.
Why Join This Team:
-
Company truck, gas card, phone, tablet and uniform
-
Medical, Prescription, Dental, Vision, Group Life, HSA, Matching 401k benefits
-
On-going training & development, growth opportunities
-
Paid Holiday
-
Paid Vacation
-
Paid training
-
$70-$85 base + bonuses up to $100-$110k
-
Team Management: Oversee a team of 3-7 technicians, including hiring, training, scheduling, performance management, and employee development.
-
Operational Efficiency: Implement and optimize operational processes to maximize productivity, reduce costs, and improve service delivery.
-
Customer Satisfaction: Build and maintain strong customer relationships through exceptional service, timely response, and problem resolution.
-
Sales and Business Development: Identify and pursue new business opportunities, generate sales leads, and close deals.
-
Financial Management: Develop and manage departmental budgets, monitor expenses, and analyze financial performance.
-
Quality Control: Ensure all work is performed to the highest quality standards, adhering to industry codes and regulations.
-
Equipment and Inventory Management: Maintain proper inventory levels, schedule equipment maintenance, and ensure compliance with safety standards.
-
On-Call Responsibilities: Participate in an on-call rotation to provide after-hours support.
-
3-7 years of managerial experience in the residential service industry.
-
Proven track record in plumbing or electrical trade with a strong understanding of residential systems.
-
Experience in sales and customer service.
-
Excellent communication and interpersonal skills.
-
Strong organizational and time management abilities.
-
Proficient in computer systems and software applications.
-
Valid driver's license and clean driving record.
-
Strong leadership and team-building skills.
-
Ability to adapt to changing priorities and work under pressure.
-
Results-oriented with a strong work ethic.
-
Excellent problem-solving and decision-making skills.
-
A commitment to integrity and ethical business practices.
We offer a competitive compensation package, including benefits, for the right candidate. If you are a motivated and results-oriented individual with a passion for the trades, we encourage you to apply.
Legacy Air is an equal opportunity employer committed to diversity and inclusion.
