Debt and Credit Manager

Airbus Americas - Herndon, VA4.2

Airbus is an international pioneer in the aerospace industry. We are a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We aim for a better-connected, safer and more prosperous world.

A commercial aircraft manufacturer, with Space and Defence as well as Helicopters Divisions, Airbus is the largest aeronautics and space company in Europe and a worldwide leader.

Airbus has built on its strong European heritage to become truly international with roughly 180 locations and 12,000 direct suppliers globally. The company has aircraft and helicopter final assembly lines across Asia, Europe and the Americas, and has achieved a more than sixfold order book increase since 2000.

Position Summary: Main interface between Customer and AACS for all customer related credit and debt matters. Provide support to the AACS Contracts and Contracts Administration function.

Primary Responsibilities:
Customer account creation and management: 75%
Screen & validate potential customers through the OCR Screening process before accepting new customers;
Setting revising & documenting customer credit terms and conditions;
Work with customer Accounts Payable departments to collect all outstanding debt;
Negotiate open issues with the customer (traveling when necessary) with backup assistance from CSD and appropriate teams when required;
Calculate and invoice interest charges as per contractual provisions when appropriate;
Customer Credit management: 20%

Responsible for management of all Credit Notes, Memos, and or Letters of Credit issued to the Customer. Management includes but is not limited to overall responsibility on the contractual use, issue of Requests for Payment (RFP) to Airbus Finance when requested by the customer, and reconciliation of credit memo balances with customers, including the coordination of credit transfers between Airbus SAS & AACS
Responsible to prepare and present all debt reporting, externally to the customer, and internally to management in routine and specific reports as required.

Additional Responsibilities:
Other duties as assigned: 5%

Qualified Experience / Skills / Training:
Bachelors degree in finance or relevant professional experience required
Preferred financial background in customer services

Five years in credit and finance or customer services.
Five years financial management experience preferred

Knowledge, Skills, Demonstrated Capabilities:
Experience dealing with customers and collections along with a strong financial understanding of credits and debits.
Excel expanded knowledge
SAP experience preferred.
Communication Skills (Spoken, Written, Influencing, Proficiency in Other Languages):

Excellent written and spoken communication skills (in English).
Knowledge and understanding of other cultures, ways of working, and any language skills (Spanish, French, German) are a plus.

Technical Systems Proficiency:
Must have at least an intermediate or above level of skills using MS Office products. (Word, Excel, etc.)
Experience with Google Suite a plus

Travel Required:
Availability for overnight, domestic and international travel of up to 30% possible

Authorized to Work in the US


The position holder will make decisions based on the current knowledge of the account and the customer as well as the customer's historical behavior. Credit Manager will evaluate the customer based on demonstrated history as well as current events that may impact AACS short and long term position. They will have to:

Make credit worthiness decisions based on available information and determine appropriate credit terms and limits to be applied on a customer and occasionally on a per event basis. Decide based on the financial landscape if a customer is credit worthy and make recommendations to either set up the customer with credit terms or leave them as cash in advance account.
When a customer is past due, make decisions related to ongoing extension of credit or collection actions to be taken.
Understand the relationship of the customer with the rest of the Airbus to make the decision on how to proceed with an account that is over the limit and/or past due.

Organizational information:
  • Position holder reports directly to the Customer Credit Manager, and has no direct reports.
Job Dimensions, Contributions to Success:
Position holder has an impact on the AACS debt related to over $500MM in annual revenue.

Nature of Contacts:
Identify the communications in performing the responsibilities of this position: internal, external, cursory, involved, influencing, negotiating, and frequency.

Involved : Written and Oral communication on a frequent basis with internal and external parties

As a leader in our field, Airbus in America provides relocation assistance for qualified positions and a comprehensive compensation and benefits package.

Airbus in America provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus in America complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training.

Airbus in America expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. Improper interference with the ability of Airbus' employees to perform their job duties may result in discipline up to and including discharge.

As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered.

Airbus does not offer tenured or guaranteed employment. Either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice.