Full Job Description
What you'll do...
This position is responsible for the operation of a department. An individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and/or necessary.
Provides customer service by responding to and resolving customer and associate requests.
Collaborates with customers and associates to escalate inquiries and provide status updates and guidance as necessary through verbal and written communication.
Analyze, interpret, and consolidate information into reporting (for example, credit card account history) for review.
Provides issue resolution by coordinating communication between customers, associates and third-party service providers.
Assists with Debit chargeback processing and reconciliations.
Facilitates and executes various Corporate Credit Card administrative functions by processing corporate credit card applications, card limit changes, card reactivations and cancellations.
Issues access to financial institution's online reporting system for cardholders and company program Administrators.
Works with financial institutions to set up liability accounts for corporate cards for stores, distribution centers and clubs to enable better controls.
Reconciles corporate credit card balances and submits check payment requests for credits and payments to associates or departments.
Minimum time in role would be 90 days, but if the business need warrants additional support then time can be extended to 180 days.
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.