Print Production & Center Associate

The UPS Store 0217 - Fremont, CA3.9

Part-time
The Print Production & Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. Additionally, the Associate operates the Center’s print center for both graphic design and production. He or she will work with customers to create, schedule, and produce their print products.

The ideal candidate has two to three years of experience in a similar role or a two-year degree in graphic design or a related field, experience with Adobe Creative Suite and Microsoft Office, knowledge of printing concepts, and production experience with digital printing and bindery equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

RESPONSIBILITIES
Completes tasks independently in a quick turn environment
Understands color management and applies file adjustments
Follows and understands quality guidelines
Interprets a variety of instructions provided in written or verbal form
Brainstorms and mocks up design ideas
Presents concepts or ideas to clients
Meets with clients and adjusts designs to fit their needs or taste
Reads and understands all job requirements before beginning desktop process
Effectively manages production schedule and production materials
Operates and maintains print and finishing equipment
Maintains strong attention to detail when proofing all materials
Delivers outstanding customer service to walk-in customers and telephone inquiries
Continuously practices good listening skills with customers, UPS Store team members, and leadership
Takes ownership of the customer's shipping needs and offers viable solutions
Takes action to learn all product and service offerings, alternative solutions, and industry trends
Operates all equipment, software, and devices in an expert fashion and is willing to teach others
Maintains a clean and safe working environment

QUALIFICATIONS
One to two years of experience or a two-year degree in graphic design or a related field
Strong computer skills, including Microsoft Office and Adobe Suites (2 years preferred)
Production scheduling experience
Project management skills
Production experience with digital printing and bindery equipment
Able to work and complete tasks independently in a quick turn environment
Knowledge and application of printing concepts
Good concept of color management and able to apply file adjustments
Able to follow and understand quality guidelines
Able to operate and maintain print and finishing equipment
Good communication and people skills
Strong verbal and written communication skills, including spelling and math
Prompt, reliable, and responsible
Able to lift 40+ pounds

BENEFITS
UPS Employee Discount