Human Resources Manager

Buckner Children and Family Services - Lubbock, TX3.6

Full-timeEstimated: $56,000 - $74,000 a year
Responsible for overseeing the execution of human resource strategies and programs including talent acquisition, time and labor management, performance management, employee relations, total rewards, and talent development. Responsible for driving human resource excellence and ensuring that human resource strategies deliver the required results that are aligned with Buckner’s mission, vision and values.

  • Collaborate with BCFS leadership and Support Center HR to plan, develop, and implement approved human resource strategies to include recruitment and selection, policies and procedures, employee relations, investigations, training and development.
  • Consult with Senior Executive Director and Support Center human resource team to support management of employee relations issues and concerns.
  • Manage overall recruiting processes to effectively recruit and hire top talent, including partnering with directors/managers to identify and understand position specifications and hiring needs, draft and/or update position descriptions, as well as ensure compliance with regulatory requirements.
  • Oversee employee recognition programs in coordination with Support Center Human Resources team.
  • Manage HRIS for hires, terminations, transfers, compensation changes, talent management, and analytics. Prepare and distribute associate and employment data analysis reports as requested.
  • Assist managers with internal investigations in coordination with Support Center human resources. Prepare documents related to each investigation for review by management. Prepare determination documents for review by management. Assist Support Center Human Resources to prepare for and respond to claims from regulatory entities.
  • Oversee new hire onboarding program in coordination with Support Center Human Resources and Talent Development. Prepare new hire packets. Ensure all new hires receive a thorough orientation to include learning about Buckner’s history, policies, procedures and protocols specific to their work location and department, its mission, vision and values. Ensure all new hires receive a thorough department onboarding to drive employee retention.
  • Participate in annual budget process. Develop and manage department budget effectively. Manage program resources to ensure they are used efficiently and appropriately.
  • Assist management to implement and enforce policies and procedures of the organization by way of systems that will improve the overall operation and effectiveness of the corporation.
  • Assist to create training programs for employees and managers. Facilitate training as required. Ensure training is recorded in the HRIS record timely.
  • Ensure that all employees consistently follow established occupational injury program requirements and learn of company safety regulations including fire protection/prevention, smoking regulations, infection control, and other safety programs and protocols. Ensure that all employees attend appropriate safety and organizational training in accordance with licensing and corporation requirements, and as needed.
  • Assist managers in the use of the talent management system to include how to set job specific goals that are aligned with business objectives, and to measure attainment. Provide training to managers on how to lead coaching and redirection meetings and proper delivery of constructive feedback using company approved tools and systems.
  • Assist managers to prepare performance improvement plans as needed including collecting appropriate documentation and drafting the performance plans.
  • Make written and oral reports to management regarding employee related matters specific to each facility. Keep management apprised of identified issues and bring forward appropriate recommendations for solutions.
  • Source, hire, supervise, monitor, evaluate and provide direction to direct reports, as needed. Provide professional growth and development; develop and communicate goals and objectives. Monitor and provide constructive feedback; conduct annual performance evaluations.
  • In collaboration with the Senior Executive Director, Support Center HR, and Senior Management, guide department managers and directors in HR practices according to established policies and procedures through ongoing education, systems review, identifying incorrect HR administration practices, correction of deficient practices, and informing the Administrator of serious deficiencies.
  • Maintain compliance with Buckner polices, procedures, and established protocols. Maintain compliance with federal and state laws and regulatory requirements.
  • Timely and accurately process check requisitions, invoices, and travel expenses as required in accordance with financial services policies and procedures.
  • Work successfully as part of a team and responsible for developing then maintaining strong working relationships with co-workers.
  • Attend and participate in staff meetings and training as required.
  • Develop emerging leadership through professional growth and development.
  • Perform general office tasks as required.
  • Perform special assignments, projects, and other duties as required.
  • Requires in-depth understanding of human resources programs, processes, and practices. Involves ability to define problems, draw conclusions and make decisions dealing with abstract variables. High School Diploma (or G.E.D.) required; Bachelor’s Degree in Business Management or Human Resources related field preferred. Requires a minimum of 5 years prior related experience in Human Resources supporting senior level leadership. Prior experience using ADP HRIS is preferred.
  • Requires proficient ability to speak, read and write English.
  • Requires ability to be forward thinking and exhibit the highest ethical standards and an appropriate professional image.
  • Requires knowledge of regulation and guidelines pertaining to human resources; ability to read, analyze, and interpret complex legal requirements and guidelines.
  • Requires ability to respond effectively and appropriately to the most sensitive inquiries or complaints.
  • Requires ability to speak clearly and make yourself understood effectively in fact to face interactions; articulate with accuracy to speak on the phone.
  • Requires ability to hear and receive verbal instructions, answer phones, and communicate with people in situations with some background noise.
  • Requires ability to relate positively, influentially, and sensitively to a broad spectrum of persons in a variety of multi-tiered relationships and settings.
  • Requires proficient ability to plan, administer, and report budgets.
  • Proficient working knowledge of budgetary management and development of policies and procedures required.
  • Requires ability to provide strategic and logistical planning and facilitate meetings and make presentations to management level staff as required.
  • Requires ability to effectively manage personnel; requires administrative skills to include but not limited to staff selection, development, motivation, scheduling, and evaluation.
  • Requires ability to travel to various geographic locations and some overnight stays.
  • Requires ability to maintain confidentiality.
  • Requires proficient ability to exhibit detail-oriented skills necessary to understand and manage a wide-range of information.
  • Proficient working knowledge and ability to accurately and timely operate and perform computer related tasks with specific equipment and software applications required.
  • Requires professional commitment to Christian principles and teachings so as to perform tasks and responsibilities in alignment with Buckner’s mission, vision, and values.
  • Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner’s insurance policy. Must be age 21 or older to drive on behalf of Buckner.
  • Requires ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people.
  • Requires ability to walk, stand and sit, sometimes for prolonged periods of time.
  • Requires required good health to properly discharge duties. Associates will not be permitted to work who have infectious disease or skin lesion for the duration of the communicability.