Urgent Care Receptionist - Staten Island

ProHEALTH Medical Management - Staten Island, NY2.4

Full-time
ProHEALTH is one of the largest private multi-specialty medical practices in the Northeast and has been serving the health needs of Long Island and the Greater New York Metropolitan area since 1997. With over 900 providers in 300 locations, along with outstanding physician leadership, state-of-the art technology, and advanced clinical laboratories, ProHEALTH patients enjoy comprehensive and superior medical services throughout Long Island and the New York Metro area.

At ProHEALTH, our goal is to provide quality health care to ensure that our patients get the right care at the right time. We are seeking professional and dedicated individuals to be part of our team, where integrity, compassion, relationships, innovation and performance are among our core principles.

We offer our employees competitive compensation and benefits, flexibility and opportunity for growth and advancement.

The ideal candidate for Urgent Care is friendly, professional and customer-service oriented, is able to thrive in a fast-paced environment with minimal supervision, and works well both independently and as a part of a team. This position requires evening, weekend and holiday availability as well as flexibility with location/travel.

Responsibilities Greets patients, family members and guests with a friendly smile
Assists patients with signing in and completing paperwork Enters demographic and insurance information into the EMR; scans documents into the EMR Verifies insurance eligibility and benefit information; informs patients of insurance benefits Collects co-payments and patient balances Answers incoming phone calls in a courteous and prompt manner; directs calls and takes messages Assists physician and clinical staff by coordinating follow up care for patients; schedules referral appointments for patients and obtains authorization for diagnostic testing Sends patient's records to Primary Care Physician
Assists patients, family members and guests with any questions or concerns
Assists with other administrative tasks as requested by management
Completes daily checklist of front desk responsibilities

Qualifications: High School diploma required; Associates Degree or completion of some college coursework preferred
Knowledge of medical insurance benefits and EMR experience preferred Strong computer skills Eagerness to learn and grow within the medical field
Medical office experience preferred; Urgent Care experience highly desired

ProHEALTH strives to maintain a workplace that accepts and appreciates the differences among our employees. The company will not discriminate against any applicant or employee based on age, race, gender, color, religion, national origin, ancestry, disability, marital status, covered veteran status, sexual orientation, gender identity and/or expression, genetic information, status with respect to public assistance or any other characteristic protected by state, federal, or local law.