At SpartanNash, relationships matter, and our Corporate team takes that sentiment to heart in the way we work as one totally aligned team, support and respect each other and share the highest standards of excellence. We’re always looking for the next great idea or a new way to approach a challenge, and we collaborate and innovate to achieve our goals.
Responsible to develop and implement training programs, e-learning courseware, and/or job aids and is responsible for related communications, programs and systems to include performance management, talent management, learning management and other organizational development tools. Responsibilities may vary based on assigned area within the department.
Bachelor's Degree (Required) Human Resources
Organization Development, Psychology, Instructional Design or related field or equivalent combination of education and/or experience.
Three years experience in training, instructional design, performance, talent/organization development or related area.
CPLP (Certified Professional in Learning & Performance), CPT (Certified Performance Technologist) or PHR (Professional in Human Resources) preferred.
Responsibilities and Essential Duties
Responsible to execute and/or participate in assigned Talent Development programs and initiatives which may include training, performance management, career/succession planning, etc. and responsible for related systems such as the performance/talent management system, learning management system, succession planning system, etc. Oversee the assigned program(s) to include timelines, communications, training, etc. as appropriate.
Lead assigned training and performance improvement projects through all life cycle phases (analysis, design, development, implementation and evaluation); may work with external vendors and consultants to plan and coordinate talent development programs; manage the business relationships, contracts and quality of the programs, resources and results.
Design, develop, coordinate, implement, facilitate and evaluate seminars, workshops or training programs for professional and management/leadership curricula. Provide effective training or development of programs (i.e., instructor led training, e-learning courseware, distance learning strategies) on a variety of subject matter.
Provide consulting to internal and/or external customers in the areas of performance improvement/management, performance solutions, talent development, leadership development and related HR best practices and employment law in order to help managers improve their group's performance and proactively address performance-related questions, challenges and opportunities. Partner with various HR areas and cross-functional business partners to respond to questions accordingly in other areas of expertise.
Deliver innovative training and development solutions that are repeatable, sustainable and cost effective; utilize forward thinking content development tools to develop training solutions.
Identify improvements with talent development programs, training and communications and develop tools and resources to support talent development and on-going performance improvement.
Prepare and maintain reports and documentation related to talent development programs and communicate necessary information to business partners and management in an accurate and timely manner.
Maintain current knowledge of industry trends and best Talent Development practices; make recommendations to improve current programs and processes.
The above statements are intended to describe the general nature and levels of work being performed as assigned for this job. This is not intended to be an exhaustive list of all responsibilities, duties and requirements; additional responsibilities may be assigned as needed.
Knowledge, Skills Abilities
Excellent written and verbal communication skills and strong facilitation and presentation skills in large and small group settings. Ability to interface with all levels within the organization and able to develop and maintain highly effective relationships, externally and internally. Must have strong organizational, prioritization, project management, time management and attention to detail skills; ability to meet deadlines and handle multiple projects simultaneously. Strong knowledge of Microsoft Office including Word, Excel and PowerPoint. Ability to travel between 5 and 50% to company locations as needed (to include local and/or overnight travel); varies based on assigned area and responsibilities. Experience in training and/or performance management/succession planning based on assigned area. Experience in instructional design instructor led training, self-paced, and e-learning formats; working knowledge of media use for training solutions (online training and e-learning authoring software). Knowledge of performance engineering and performance improvement troubleshooting; working knowledge of performance management/succession planning software and systems. Knowledge of Human Resources and employment law is helpful. Knowledge of retail grocery industry is helpful.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 20 pounds. The associate is frequently required to sit/stand/walk. May be required to travel. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. The noise level in the work environment is usually low to moderate.
General office equipment (i.e., computer, telephone, copy/facsimile machine, etc.)
Training equipment (i.e. LCD projector, speakers, etc.)