Director of Operations & Technology

First 5 Alameda County - Alameda, CA (30+ days ago)


APPLICATION DEADLINE: Wednesday, October 31st, 5:00pm

ABOUT THE POSITION

F5AC seeks an accountable, collaborative and strategic Director of Operations and Technology (DOT) to provide leadership, direction, and oversight to all infrastructure and operations, including human resources, information technology, finance and administrative functions. The DOT focuses on integrating and optimizing operational and resource utilization effectiveness in support of achieving the organization’s mission.

This position receives general direction from the Chief Executive Officer, and exercises general direction and supervision over the Human Resources Administrator, Technology Officer, Financial Officer, and Senior Office Manager. This is a single incumbent Director-level and Exempt position participating in the Agency Leadership Team, and, as one of the agency executive management positions, interfaces with the F5AC Commission.

Typical Job Functions

Leads and manages senior-level staff responsible for the major functional areas of the agency and directly supervises the Human Resources Administrator, Technology Officer, Financial Officer, and Senior Office Manager
Coordinates and facilitates communication between HR, technology, administrative, and finance staff to ensure optimal use of resources; integration of operations with program issues and fiscal needs; appropriate internal controls; and standardized protocols and practices to enhance overall agency effectiveness
May lead or work in partnership with program, planning, policy and evaluation to ensure operations is supporting initiatives and organizational efforts to achieve the agency’s mission, ensure efficiencies and maximize resources
Collaborates with CEO, program and finance staff on strategies to ensure F5AC remains fiscally sound, including collaborating with the Financial Officer on the development implementation and on-going monitoring of the long range financial plan and annual audits
Negotiates contracts with technology and operational providers, manages through subordinate supervisor to ensure that contracts are prepared and executed accurately and timely, and ensures compliance with contract deliverables
Through supervision of the Technology Officer, oversees the F5AC technology function and supports the technology vision in service to the programmatic, evaluation and community needs and First 5’s mission
Collaborates with the Technology Officer on maintenance and enhancement of HIGH5 data information systems for tracking outcomes and program performance
Responsible for the analysis of changes, with operation leads, in relevant funding and human resource regulations, policies, or funding streams
Plans, facilitates, manages and participates in various agency-level planning and decision-making bodies and convenes other work groups or teams as needed
Communicates plans and operational considerations both written and orally to the F5AC Commission delivering clear, compelling oral presentations for approval
In the absence of the CEO, assumes management responsibility for F5AC
Regularly drives and/or travels throughout Alameda County (to perform the above job duties, driving is an essential function of this position)
Manages, through subordinate supervisor, the class, compensation, recruitment, onboarding, benefits, performance management, worker’s compensation, payroll and all leave programs
Qualifications

Knowledge of:
Management principles and practices, including work planning, employee supervision and business and project management
Principles of public administration and human resource management
Practices and techniques of administrative and financial analysis and report preparation including: Local, state, and federal government operations and funding streams and accepted practices for governmental budget management and accounting, financial recordkeeping and payroll procedures, and grants and contracts administration, with business acumen to creatively balance the delivery of programs against budget realities
Computer applications and hardware and software related to the work
Public personnel, purchasing and contract administration practices
Budgetary, contract and grant administration and financial record-keeping and reporting practices
Office administrative practices and procedures, including records management and the operation of standard office equipment

Ability to:
Serve effectively as a member of the Agency Executive Team establishing and maintaining effective, collaborative working relationships with a wide range of professionals and para-professionals including but not limited to, F5AC staff and Commission members, partnering agencies, stakeholders, and members of the broader business community
Direct and manage a variety of administrative, financial and technology services functions
Plan, supervise, review and evaluate the work of others, either directly or through subordinate supervision
Plan and conduct complex administrative and operational projects to completion
Interpret, explain and apply complex policies, regulations and procedures
Prepare clear and accurate reports, correspondence, procedures, policies and other written materials
Exercise sound independent judgment within established policies and guidelines and prioritize the work to meet critical deadlines
Think strategically and analytically, incorporating new information and trends into organizational planning to guide and inform the operational plans and sustainability of the agency
Demonstrate cultural awareness and sensitivity in a variety of contexts
Qualifications

Education and Experience:
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education
Master’s degree in business or public administration highly desirable and may substitute for one year of the required experience.

And

Experience

Minimum five years full-time progressively responsible experience in a public or private organization or community development agency, including at least four years of high-level program and operational planning, management, and administration experience. Four of the eight years of the required experience must have included supervision of managerial or professional level staff with responsibility for diverse functional areas. Experience across a variety of sectors, including government, non-profit, and for-profit organizations preferred.

OR

Bachelor’s degree in business or public administration, public health, public policy, social services, or related field.

And

Experience

Minimum seven years full-time progressively responsible experience in a public or private organization or community development agency, including at least four years of high-level program and operational planning, management, and administration experience. Four of the eight years of the required experience must have included supervision of managerial or professional level staff with responsibility for diverse functional areas. Experience across a variety of sectors, including government, non-profit, and for-profit organizations preferred.

OR

Experience

Minimum eleven years full-time progressively responsible experience in a public or private organization or community development agency, including at least four years of high-level program and operational planning, management, and administration experience. Four of the eight years of the required experience must have included supervision of managerial or professional level staff with responsibility for diverse functional areas. Experience across a variety of sectors, including government, non-profit, and for-profit organizations preferred.

Other

Must have a valid California driver’s license, personal automobile insurance and ability to meet the driving record requirements for coverage under Agency’s non-owned auto liability policy, access to own transportation and ability to travel within Alameda County as necessary to carry out job duties. Some travel outside Alameda County required.

Physical Demands

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various County and meeting sites. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.

Environmental Elements

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.