Technical Support Representative

Crown Data Systems - Buffalo, NY (30+ days ago)


Crown Data Systems is a software development company servicing the Air Freight Industry. We are looking for qualified candidates to provide software training, technical support and customer service.

Responsibilities:

  • Inbound phone and email support
  • Product training for new customers
  • Software and beta product testing
  • System configuration and database setup

Qualifications:

  • Associate’s Degree or equivalent experience in customer service or technical support
  • Helpdesk experience is preferred
  • Application training experience is preferred
  • Working knowledge of Windows server and client Operating Systems is preferred

The positions are full time (Monday - Friday, 9AM-6PM) and salaried.

Compensation:

  • $35,000 to $40,000 based on experience

Paid Time Off, Health Insurance and 401k Benefits available

Job Type: Full-time

Salary: $35,000.00 to $40,000.00 /year

Experience:

  • Technical Support: 1 year